Guest Service Specialist

About the Role

Mister Car Wash, the nation’s largest and most innovative car wash brand, is seeking a Guest Service Specialist (GSS) to deliver exceptional customer service and represent the heart and face of the brand.

Why Join Mister?

Be part of an extraordinary team where energy is high and people are the heart of the business. Our core values—We Care, We Work Hard, and We Have Fun—guide everything we do. We are scaling nationally, investing in leadership at every level, and offering industry‑leading training programs that immerse you in our culture, brand standards, and operational playbook. Enjoy same‑day pay, PTO from day one, and a comprehensive benefits package.

Responsibilities

• Greet every customer with a wave and a smile.
• Enthusiastically sell products and Unlimited Wash Club membership program.
• Thank each customer for choosing Mister.
• Anticipate and solve customer needs.
• Ensure each customer leaves with a clean, dry, and shiny car.
• Maintain clean, inviting, and well‑maintained sites.
• Collaborate with team members to complete tasks and achieve goals.

Qualifications

• Enjoy making meaningful connections with customers and are excited to learn and grow in customer service, retail, or hospitality‑type roles.
• Sell with passion and energy.
• Love working with others to get things done.
• Thrive in a fast‑paced, outdoor work environment.
• Open to feedback and learning new things.
• Consistent, reliable, and available to work varied shifts, including weekends and holidays.
• Have the energy to stay on your feet and the strength to lift what’s needed.

Benefits

• Same‑day pay.
• PTO from day one.
• Affordable medical, dental, and vision coverage.
• 401(k) match.
• Tuition reimbursement.