Guest Service Specialist

About the Role

As a Guest Service Specialist (GSS) at Mister Car Wash, you’ll be the heart and face of our brand, delivering exceptional customer service and creating memorable experiences for every customer. This role offers hands-on work, variety, and the opportunity to grow within a fast-growing, innovative company.

Responsibilities

• Greet every customer with a wave and a smile.
• Enthusiastically sell our products and Unlimited Wash Club membership program.
• Genuinely thank each customer for choosing Mister.
• Anticipate and solve customer needs to ensure a seamless experience.
• Ensure each customer leaves with a clean, dry, and shiny car.
• Keep our sites clean, inviting, and well-maintained.
• Collaborate with team members to complete tasks and achieve goals.
• Work in a fast-paced, outdoor environment with varied shifts, including weekends and holidays.

Qualifications

• Enjoy making meaningful connections with customers and are excited to learn and grow in customer service, retail, or hospitality roles.
• Sell with passion and energy.
• Love working with others to get things done.
• Thrive in a fast-paced, outdoor work environment.
• Are open to feedback and learning new things.
• Are consistent, reliable, and available for varied shifts.
• Have the energy to stay on your feet and the strength to lift as needed.

Benefits

• Same-day pay: access your earnings as you earn them.
• Paid time off (PTO) from day one.
• Affordable medical, dental, and vision insurance.
• 401(k) match.
• Tuition reimbursement.

Why Join Mister?

• Be part of an extraordinary team where energy is high and people are the heart of the business.
• Everything we do is guided by our core values: We Care, We Work Hard, and We Have Fun.
• Supercharge your career growth with industry-leading training programs and national scaling opportunities.

Want to learn more about the role? Watch our Day in the Life video for an inside look.