Guest Service Specialist

About the role

Mister Car Wash is the nation’s largest and most innovative car wash brand. As a Guest Service Specialist (GSS), you’ll deliver exceptional customer service and be the heart and face of our brand, ensuring every customer experience reflects our care, connection, and support. As we expand across the country, we’re looking for team members ready to stand out and grow with us.

Why Join Mister?

• Be part of an extraordinary team in a high-energy environment where people are the heart of the business.
• Work guided by core values: We Care, We Work Hard, and We Have Fun.
• Supercharge your career growth with industry-leading training programs that immerse you in our culture, brand standards, and operational playbook.
• Make any day a payday with same-day pay access to your earnings.
• Enjoy amazing benefits including PTO from day one, affordable medical, dental and vision coverage, 401(k) match, tuition reimbursement, and more.

Your Day, the Mister Way

• Greet every customer with a wave and a smile.
• Enthusiastically sell products and Unlimited Wash Club memberships.
• Genuinely thank each customer for choosing Mister.
• Anticipate and solve customer needs.
• Ensure each customer leaves with a clean, dry, and shiny car.
• Keep our sites clean, inviting, and well-maintained.
• Collaborate with team members to complete tasks and achieve goals.

You’d Make a Great GSS If You…

• Enjoy making meaningful connections with customers and are excited to learn and grow in customer service, retail, or hospitality-type roles.
• Sell with passion and energy.
• Love working with others to get things done.
• Thrive in a fast-paced, outdoor work environment.
• Are open to feedback and learning new things.
• Are consistent, reliable, and available to work varied shifts, including weekends and holidays.
• Have the energy to stay on your feet and the strength to lift what’s needed.