Guest Service Specialist

About the Role

Join the nation’s largest and most innovative car wash brand as a Guest Service Specialist (GSS). You’ll be the heart and face of our brand, delivering exceptional customer service and creating meaningful connections with every customer. This role offers hands-on work, variety, and the opportunity to grow with a company that values care, hard work, and fun.

Responsibilities

• Greet every customer with a wave and a smile.
• Enthusiastically sell our products and Unlimited Wash Club membership program.
• Genuinely thank each customer for choosing Mister.
• Anticipate and solve customer needs.
• Ensure each customer leaves with a clean, dry, and shiny car.
• Keep our sites clean, inviting, and well-maintained.
• Collaborate with team members to complete tasks and achieve goals.
• Work in a fast-paced, outdoor environment with varied shifts, including weekends and holidays.

Requirements

• Enjoy making meaningful connections with customers.
• Excited to learn and grow in customer service, retail, or hospitality roles.
• Passionate about selling with energy.
• Love working with others to accomplish goals.
• Thrive in a fast-paced, outdoor work environment.
• Open to feedback and learning new things.
• Consistent, reliable, and available for varied shifts.
• Have the energy to stay on your feet and the strength to lift as needed.

Benefits

• Same-day pay—access your earnings as you earn them.
• Paid time off (PTO) from day one.
• Affordable medical, dental, and vision benefits.
• 401(k) match.
• Tuition reimbursement.

Career Growth

Mister Car Wash is scaling nationally and investing in leadership development at every level. Our industry-leading training programs will immerse you in our culture, brand standards, and operational playbook, setting you up for long-term success.