Guest Service Specialist

About the role

Mister Car Wash is the nation's largest and most innovative car wash brand. Team members deliver exceptional customer service and are the heart and face of the brand. As the company accelerates growth nationwide, they are seeking a Guest Service Specialist (GSS) to join an extraordinary team guided by the core values We Care, We Work Hard, and We Have Fun. The role offers industry‑leading training, career‑growth opportunities, same‑day pay, and a comprehensive benefits package.

Responsibilities

• Greet every customer with a wave and a smile.
• Enthusiastically sell our products and Unlimited Wash Club membership program.
• Genuinely thank each customer for choosing Mister.
• Anticipate and solve customer needs.
• Ensure each customer leaves with a clean, dry, and shiny car.
• Enjoy variety, hands‑on work, and rewarding days.
• Keep our sites clean, inviting, and well‑maintained.
• Collaborate with team members to complete tasks and achieve goals.

Requirements

• Enjoy making meaningful connections with customers and are excited to learn and grow in customer service, retail, or hospitality‑type roles.
• Sell with passion and energy.
• Love working with others to get things done.
• Thrive in a fast‑paced, outdoor work environment.
• Are open to feedback and learning new things.
• Are consistent, reliable, and available to work varied shifts, including weekends and holidays.
• Have the energy to stay on your feet and the strength to lift what’s needed.

Benefits

• Paid time off (PTO) from day one.
• Affordable medical, dental, and vision coverage.
• 401(k) match.
• Tuition reimbursement.
• Additional benefits as described.

Pay

Same‑day pay: access to your earnings as you earn them.

Schedule

Varied shifts required, including weekends and holidays.