Guest Service Specialist

About the role

Join the nation’s largest and most innovative car wash brand as a Guest Service Specialist (GSS). You’ll be the heart and face of our brand, delivering exceptional customer service, care, and connection that defines every customer experience. This is a hands-on role with high energy, variety, and opportunities for growth as we expand nationally.

Responsibilities

• Greet every customer with a wave and a smile.
• Enthusiastically sell our products and Unlimited Wash Club membership program.
• Genuinely thank each customer for choosing Mister.
• Anticipate and solve customer needs.
• Ensure each customer leaves with a clean, dry, and shiny car.
• Keep our sites clean, inviting, and well-maintained.
• Collaborate with team members to complete tasks and achieve goals.
• Work in a fast-paced, outdoor environment with varied shifts, including weekends and holidays.

Requirements

• Enjoy making meaningful connections with customers and are excited to learn and grow in customer service, retail, or hospitality roles.
• Sell with passion and energy.
• Love working with others to get things done.
• Thrive in a fast-paced, outdoor work environment.
• Are open to feedback and learning new things.
• Are consistent, reliable, and available for varied shifts.
• Have the energy to stay on your feet and the strength to lift as needed.

Benefits

• Same-day pay—access your earnings as you earn them.
• Paid time off (PTO) from day one.
• Affordable medical, dental, and vision coverage.
• 401(k) with company match.
• Tuition reimbursement.

Why Join Mister?

• Be part of an extraordinary team where energy is high and people are the heart of the business.
• Everything we do is guided by our core values: We Care, We Work Hard, and We Have Fun.
• Supercharge your career growth with industry-leading training programs and national expansion opportunities.

Learn more about the role by watching our Day in the Life video.