Guest Service Specialist

About the role

Mister Car Wash is leading the industry as the nation's largest and most innovative car wash brand. Our team members make a difference every day by delivering exceptional customer service. As we accelerate our growth across the country, we’re looking for a Guest Service Specialist (GSS) who is ready to stand out and be part of something special.

Responsibilities

• Greet every customer with a wave and a smile.
• Enthusiastically sell our products and Unlimited Wash Club membership program.
• Genuinely thank each customer for choosing Mister.
• Anticipate and solve customer needs.
• Ensure each customer leaves with a clean, dry, and shiny car.
• Enjoy variety, hands-on work, and rewarding days.
• Keep our sites clean, inviting, and well-maintained.
• Collaborate with team members to complete tasks and achieve goals.

Requirements

• Enjoy making meaningful connections with customers and are excited to learn and grow in customer service, retail, or hospitality‑type roles.
• Sell with passion and energy.
• Love working with others to get things done.
• Thrive in a fast-paced, outdoor work environment.
• Are open to feedback and learning new things.
• Are consistent and reliable.
• Have the energy to stay on your feet and the strength to lift what’s needed.

Benefits

• PTO from day one.
• Affordable medical, dental and vision coverage.
• 401(k) match.
• Tuition reimbursement.

Pay

Same‑day pay: access to your earnings as you earn them.

Schedule

Available to work varied shifts, including weekends and holidays.