Guest Service Specialist

About the Role

Join the nation’s largest and most innovative car wash brand as a Guest Service Specialist (GSS). You’ll be the heart and face of our brand, delivering exceptional customer service and creating meaningful connections that define every customer experience. This is a hands-on, fast-paced role in an outdoor environment where teamwork, energy, and passion make all the difference.

Responsibilities

• Greet every customer with a wave and a smile.
• Enthusiastically sell our products and Unlimited Wash Club membership program.
• Genuinely thank each customer for choosing Mister.
• Anticipate and solve customer needs to ensure a seamless experience.
• Ensure each customer leaves with a clean, dry, and shiny car.
• Keep our sites clean, inviting, and well-maintained.
• Collaborate with team members to complete tasks and achieve goals.
• Work varied shifts, including weekends and holidays, in a dynamic outdoor setting.

Requirements

• Enjoy making meaningful connections with customers and are excited to learn and grow in customer service, retail, or hospitality roles.
• Sell with passion and energy.
• Love working with others to get things done.
• Thrive in a fast-paced, outdoor work environment.
• Are open to feedback and learning new things.
• Are consistent, reliable, and available for varied shifts, including weekends and holidays.
• Have the energy to stay on your feet and the strength to lift as needed.

Benefits

• Same-day pay—access your earnings as you earn them.
• Paid time off (PTO) from day one.
• Affordable medical, dental, and vision coverage.
• 401(k) match.
• Tuition reimbursement.

Career Growth

Mister Car Wash is scaling nationally and investing in leadership development at every level. Our industry-leading training programs will immerse you in our culture, brand standards, and operational playbook, setting you up for long-term success.

Watch our Day in the Life video for an inside look at what it’s like to work with us.