Guest Service Associate

Responsibilities

• Greet and assist guests
• Manage reservations and guest accounts
• Answer questions about hotel amenities and local attractions
• Handle phone and online inquiries
• Ensure each guest enjoys a comfortable and seamless stay

Requirements

• Enthusiastic, professional, and hospitality-driven personality
• Experience in a front desk or customer service role preferred
• Effective communication skills
• Attention to detail
• Ability to work in a fast-paced environment

Qualifications

• High school diploma or equivalent
• Basic computer skills, including proficiency with hotel reservation systems

Skills

• Customer service skills
• Problem-solving abilities
• Knowledge of local attractions and activities

Benefits

• Flexible scheduling
• Opportunities for professional growth
• Work in a historic and charming hotel setting

Pay

• $15 - $18 per hour based on experience

Schedule

• Variable schedule to accommodate guest needs and business requirements
• Weekend and holiday availability required during peak travel seasons