Guest Service Assistant (Russian Speaker)
About the Role
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
Critical to success in this role are creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional.
Responsibilities
- Process operational needs and address guest requests
- Complete reports and share highlights of the local area
- Maintain a safe work environment and follow company policies
- Protect company assets and uphold quality standards
- Ensure professional appearance and communication
- Perform physical tasks including standing, sitting, or walking for extended periods
- Move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance
- Perform other reasonable job duties as requested
Requirements
- High school diploma or G.E.D. equivalent
- No prior related work experience required
- No supervisory experience required
- Ability to stand, sit, or walk for extended periods
- Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds
About the Company
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers who appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic, and memorable service along with experiences that inspire guests to savour the good life.
We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien.
In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.