Guest Service Agent

Job Appeal To

This position is perfect for people that love to provide excellent customer service. The Ideal Candidate for this Position Friendly, outgoing, individuals that possess outstanding guest service skills.

What You Will Be Doing

• Answering phones
• Greeting guests
• Checking guests into and out of the hotel
• Acting as cashier
• Taking reservations
• Responding to inquiries
• Providing information about the hotel and local area
• Maintain high quality service to guests and potential guests through various experiences such as check-in, check-out, billing, anticipating and responding to guest needs and requests, maintaining effective communication with guests and co-workers throughout the hotel, listening to comments, criticism and feedback from guests and taking appropriate action
• Must be willing and able to work a flexible schedule that will include weekends and holidays

Job Requirements

• A high school diploma or equivalent required, college degree preferred
• Minimum one year hotel front desk experience required

Benefits

• Competitive compensation
• Professional development and growth
• Paid personal and vacation time
• Company-sponsored medical plans including health insurance, dental, vision, life, Go Hilton Team Member Travel Program

Compensation

$17.00

Distinctive Hospitality Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace.