Guest Service Agent

Key Responsibilities

- You will be the friendly and attentive face of our hotel, ensuring guests receive a warm welcome and assistance throughout their stay. - Your daily tasks will include checking guests in and out, answering inquiries, and providing information about hotel services and local attractions. - You will report to the Front Office Manager or Front Office Supervisor.

What You’ll Need to Succeed

- Eligible to work in the United States - Ability to read, write, and communicate effectively in English - Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations - Availability to work a flexible schedule, including evenings, weekends, and holidays if needed - A warm, professional demeanor that reflects HVMG’s Culture of Excellence

About HVMG

- Career growth opportunities across our nationwide portfolio - Flexible scheduling - Access up to 40% of your earned wages before payday with PayActive - Paid Time Off (PTO) and Paid Holidays - Full healthcare benefits: medical, dental, and vision - 401(k) with guaranteed 4% match and no vesting period - Exclusive hotel and food & beverage discounts

Pay & Benefits

- PayActive: up to 40% of earned wages before payday - 401(k) with a guaranteed 4% match and no vesting period - Full healthcare benefits: medical, dental, and vision - Access to exclusive hotel and food & beverage discounts