Guest Serivces Full Time PM shift $22/hr

About Our Property

At the Hilton Garden Inn Seattle Downtown, we pride ourselves on being the best employer in the area. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest.

What You Will Have an Opportunity To Do

• Help guests discover their "Wanderlust" experience
• Provide exceptional customer service by being engaging and taking sincere interest
• Interacts with all guests
• The bell person/guest services attendant will welcome each guest to our hotel
• If guests are arriving by motor vehicle, you will open their door as you welcome them to the resort/hotel
• You will be escorting and orienting the guest to the front desk for check-in
• You will park and retrieve guests vehicles as requested
• Upon check-in, you will escort the guests and their luggage to their room. As you do so, you will be explaining our amenities and fun facts they should know about our hotel
• You will be working together with other attendants to ensure each guest has a personalized experience and will "dive" to open the door for all guests
• Aid the lobby attendant in keeping entrance area clean and organized
• "Be the difference" with all guest and employees and do more than just "the norm"

Benefits

• 401k
• Health, Dental, and Vision Insurance
• Paid Time Off - 72 Hours per year
• Paid Holidays - 7 paid holidays per year
• Hotel Discounts

What We Offer

• Competitive salary and benefits package
• Opportunities for career growth and advancement
• A supportive and dynamic team environment
• Ongoing training and development programs

Compensation

$22.00

Qualifications

• At least one year in a customer service role with high guest interaction
• A Valid drivers license with no major infractions for 6 months
• Hospitality industry experience is a plus
• Ability to solve problems when they arise
• Ability to work in a team environment is a must
• Pleasant and helpful personality
• Must be able to work a full shift standing and going back and forth to the valet lot and different areas of the hotel
• A strong desire to make an impact on other people
• An outgoing and engaging personality
• Excellent verbal communication skills
• Ability to work in a fast-paced setting
• Must be available to work various shifts including weekends and holidays

Equal Opportunity Employer

We celebrate diversity and are committed to creating an inclusive environment for all employees.