Guest Room Inspector
About the role
We’re changing entertainment. Come join us. At PENN Entertainment, you’ll be part of an exciting industry where days and nights are fast‑paced, working with a diverse set of coworkers driven by enthusiasm for helping people find and have more fun. The company supports career growth and provides the support needed to expand your possibilities. River City Casino & Hotel offers day‑one medical, dental, and vision benefits, an Uber benefit for nearby metro stops, recognition programs with cash rewards and gift cards, tuition reimbursement, Lindenwood University discounts, and a diversity scholarship for team members’ children. PENN Entertainment has grown to become a leading provider of integrated entertainment, sports content, and casino gaming experiences across 43 destinations in North America, with online sports betting and iCasino via theScore Bet Sportsbook and Casino®, and is committed to values like diversity and sustainability for the community, team members, vendors, and the planet.
Responsibilities
- Cleans hotel rooms, hallways, linen rooms, and employee and storage areas in the hotel, as directed.
- Maintains and cleans all equipment used throughout the course of a shift, as directed.
- Maintains proper documentation of all duties accomplished during a working shift, as directed.
- Reports all safety hazards or maintenance deficiencies for proper handling.
- Abides by all security measures.
- Greets all guests throughout shift with the proper salutation and pleasant expression.
- Assists guests with issues that are within authority to provide, ensuring guests' satisfaction while operating within established guidelines and policies.
- Performs all duties in a quiet and orderly manner.
- Assists the House Person with department projects, as needed.
- Maintains strict confidentiality in all company matters.
Requirements
- Must be at least 18 years of age or older.
- Six (6) months of previous cleaning experience preferred.
- Willingness to learn and follow direction.
- Ability to clean as directed at an acceptable performance rate.
- Ability to