Guest Room Attendant - PART TIME

About the role

As a Guest Room Attendant at one of Oxford’s Four-Diamond luxury or boutique-style hotels, you will maintain impeccably clean, well-appointed rooms in a high-occupancy, fast-paced full-service environment. This role supports elevated service standards and requires a strong focus on detail, guest satisfaction, and operational excellence, delivering an exquisite and seamless luxury experience to each guest.

Responsibilities

• Ensure rooms meet Four Diamond cleanliness and presentation standards before guest check-in
• Prepare guest rooms to the highest standards of luxury, ensuring every detail reflects uncompromising quality and timeless elegance
• Make beds with crisp linens, dust, vacuum plush carpets, and polish fine furnishings to a radiant sheen
• Transform each guest room into a haven of comfort, sophistication, and pristine cleanliness
• Change and replenish bed linens, towels, and guest amenities as needed
• Perform deep cleaning as needed
• Keep all hallways, public areas, and closets neat and clean; dispose of trash and recyclables appropriately
• Prepare the housekeeping cleaning cart for the next day’s use and report any guest-borrowed items to the housekeeping supervisor
• Perform all tasks in compliance with federal, state, and local food safety, sanitation, and Oxford Collection safety standards and security procedures
• Be knowledgeable about and able to respond to emergency situations
• Report any maintenance repairs needed immediately to supervisor or General Manager
• Provide a high level of customer service, taking time with guests to ensure every aspect of their stay meets elevated expectations
• Engage with guests who may require personalized attention due to the hotel’s full-service nature
• Maintain a polished, professional demeanor while engaging with guests
• Respond to special guest requests in a timely, friendly, and efficient manner
• Report lost and found items and maintenance issues in a timely manner following standard procedures
• Communicate effectively with all hotel staff to ensure the smooth delivery of services
• Complete a daily activity log with pertinent shift information for co-workers and leadership team
• Support peer onboarding and act as a role model in upholding cleanliness and service standards
• Provide input on supply shortages and operational improvements
• Adhere to attendance policies and maintain regular availability for scheduled shifts

Requirements

• Proof of eligibility to work in the United States
• Reliable transportation to and from work
• Ability to work a flexible schedule including evenings, weekends, and holidays
• Reliable and consistent attendance

Preferred Education & Experience

• High School Diploma or GED preferred
• 1+ years hospitality/hotel work experience in a Four-Diamond full-service or boutique hotel preferred
• Housekeeping experience preferred
• Experience in high guest turnover settings preferred

Physical Requirements

• Must be able to perform simple grasping, fine manipulation, and repetitive hand and arm movements frequently
• Must be able to lift 50 pounds occasionally and often exert up to 20 pounds of force to push, pull, carry, lift, or otherwise move objects
• Must be able to bend, squat, crawl, kneel, push, pull, and walk on uneven surfaces on an occasional basis
• While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, snow, heat)
• Must be able to climb stairs both inside and outside and frequently lift 20 lbs. and occasionally up to 50 lbs.

Schedule

Guest Room Attendants work between 8:30 AM and 4:30 PM, with shifts ranging from 4 to 8 hours. Flexible scheduling is offered to accommodate varying availability, including part-time options and shifts around other commitments.

Benefits

• Competitive pay and performance-based incentives
• Medical, dental, and vision coverage
• 401(k) with profit sharing
• Generous paid time off
• Exclusive discounts at Oxford properties
• Ongoing training, leadership development, and career growth opportunities