Guest Room Attendant | Neenah DoubleTree

About the role

Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Housekeeping is a great day-time position!

Responsibilities

• Maintains standards of quality and cleanliness throughout daily assignments.
• Observes all house and safety rules, housekeeping room procedures, and security procedures.
• Cleans and services assigned guest rooms by category priority according to franchise and hotel standards.
• Returns and restocks cart at end of shift.
• Completes additional deep cleaning / seasonal cleaning functions as scheduled.
• Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness.
• Responsible for reporting any maintenance deficiencies and handling guest requests or complaints.
• Ensures the confidentiality and security of all guest rooms.

Qualifications

• Minimum one year cleaning experience; previous hotel experience preferred.
• Satisfactory communication skills with guests, management, and co-workers.
• Knowledge of proper chemical handling.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.

About The Team

The Neenah Doubletree by Hilton is located near the Neenah Riverwalk, offering a contemporary stay with a warm Doubletree chocolate chip cookie upon check-in. It is situated downtown, close to various restaurants, shops, entertainment, and outdoor activities. Guests can enjoy dining at the LevelOne Restaurant and Lounge, featuring American cuisine and a selection of fine craft beers, bourbons, scotches, and cocktails.

Benefits

• Competitive pay with Sunday shift differential.
• Digital tipping in-room.
• Opportunities for bonus with our employee of the month program.
• Benefits for full-time associates including 401(k) options, hotel travel benefits, and more!