Jobs · Management · Hawaii

Guest Room Attendant - Kahana Beach or Hono Koa

Terra West Management Services · Lahaina, HI · 7 mo ago
Management$21.5/hrFull-time

Responsibilities

  • Arriving on time for all scheduled shifts in proper uniform, including nametags and with a great Smile.
  • Review assignments on the device and update and completed room assignments.
  • Check with Supervisor for additional assignments throughout the shift.
  • Maintain cart stocked with all necessary cleaning tools, linen, and room amenity supplies.
  • Ensure all items in room are working condition, including furnishing, small appliances, the television, lights, air conditioning unit, garbage disposal, telephone, alarm clock, drapes and curtains, and the luggage rack.
  • Report all maintenance opportunities to the housekeeping office.
  • Report lost & found immediately to floor inspector or call the housekeeping office.
  • Maintain a positive and humane demeanor during all interactions with guests and fellow Team Members.
  • Ability to accept performance feedback in a professional manner.
  • Enhance the guest service and environment while dealing with guests, in a positive manner.
  • Maintain a flexible schedule according to the Resorts occupancy and business.
  • Comply with all safety protocol and training, sanitation policies and procedures.

Requirements

  • Six (6) months experience in some area of housekeeping or janitorial, preferable.
  • Basic knowledge on handling devices and radios.
  • Ability to work flexible shifts including nights, holiday, and weekends.
  • At least 18 years of age.
  • Capability to understand fundamental English.
  • Working knowledge of chemicals/cleaning supplies including Safety Data Sheet and OSHA regulations, preferable.

Work Posture Requirements

  • Sitting: Rarely
  • Standing: Constantly
  • Walking: Frequently
  • Driving: N/A
  • Bending (from waist): Frequently
  • Crouching (squat): Frequently
  • Kneeling: Frequently
  • Crawling: Occasionally
  • Climbing (stairs): Frequently
  • Climbing (ladder): Rarely
  • Twisting: Frequently
  • Reaching: Frequently
  • Wrist Motion: Frequently

Carrying Requirements

  • Items Carried: Cleaning supplies, Keys, Linen, Vacuum
  • Distance: 10 Yards
  • Frequency: Frequently
  • Maximum Weight: 25 LBS

Moving/Lifting Requirements

  • Items Moved/Lifted: Furniture, Small Appliances, Vacuum, Carts, Linen
  • Frequency: Frequently
  • Maximum Weight: 50 LBS

Push/Pull Requirements

  • Item Name: Furniture
  • Frequency: Occasionally

Environmental Conditions

  • Inside/Outside: Yes
  • Hot/Cold Temperatures: Yes
  • Wet: Yes
  • Noise: Yes
  • Power Equipment: Yes
  • Traffic Hazards: No
  • Chemical Hazards: Yes
  • Heights: Yes
  • Dust: Yes
  • Close Quarters: Yes
  • Fumes/Odors: Yes

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