Guest Room Attendant - Kahana Beach or Hono Koa
Terra West Management Services · Lahaina, HI · 7 mo ago
Management$21.5/hrFull-time
Responsibilities
- Arriving on time for all scheduled shifts in proper uniform, including nametags and with a great Smile.
- Review assignments on the device and update and completed room assignments.
- Check with Supervisor for additional assignments throughout the shift.
- Maintain cart stocked with all necessary cleaning tools, linen, and room amenity supplies.
- Ensure all items in room are working condition, including furnishing, small appliances, the television, lights, air conditioning unit, garbage disposal, telephone, alarm clock, drapes and curtains, and the luggage rack.
- Report all maintenance opportunities to the housekeeping office.
- Report lost & found immediately to floor inspector or call the housekeeping office.
- Maintain a positive and humane demeanor during all interactions with guests and fellow Team Members.
- Ability to accept performance feedback in a professional manner.
- Enhance the guest service and environment while dealing with guests, in a positive manner.
- Maintain a flexible schedule according to the Resorts occupancy and business.
- Comply with all safety protocol and training, sanitation policies and procedures.
Requirements
- Six (6) months experience in some area of housekeeping or janitorial, preferable.
- Basic knowledge on handling devices and radios.
- Ability to work flexible shifts including nights, holiday, and weekends.
- At least 18 years of age.
- Capability to understand fundamental English.
- Working knowledge of chemicals/cleaning supplies including Safety Data Sheet and OSHA regulations, preferable.
Work Posture Requirements
- Sitting: Rarely
- Standing: Constantly
- Walking: Frequently
- Driving: N/A
- Bending (from waist): Frequently
- Crouching (squat): Frequently
- Kneeling: Frequently
- Crawling: Occasionally
- Climbing (stairs): Frequently
- Climbing (ladder): Rarely
- Twisting: Frequently
- Reaching: Frequently
- Wrist Motion: Frequently
Carrying Requirements
- Items Carried: Cleaning supplies, Keys, Linen, Vacuum
- Distance: 10 Yards
- Frequency: Frequently
- Maximum Weight: 25 LBS
Moving/Lifting Requirements
- Items Moved/Lifted: Furniture, Small Appliances, Vacuum, Carts, Linen
- Frequency: Frequently
- Maximum Weight: 50 LBS
Push/Pull Requirements
- Item Name: Furniture
- Frequency: Occasionally
Environmental Conditions
- Inside/Outside: Yes
- Hot/Cold Temperatures: Yes
- Wet: Yes
- Noise: Yes
- Power Equipment: Yes
- Traffic Hazards: No
- Chemical Hazards: Yes
- Heights: Yes
- Dust: Yes
- Close Quarters: Yes
- Fumes/Odors: Yes