Guest Room Attendant - Full Time (Tropicana Laughlin)

At Harrah’s & Tropicana Laughlin, our Housekeeping Team plays a vital role in creating the clean, comfortable, and welcoming environment our guests return for again and again. When you join our team, you’re stepping into a company that values hard work, teamwork, and exceptional service.

Benefits

• Earn your Bachelor’s Degree for FREE through Caesars Entertainment & our university partners
• Student Loan Debt Assistance to help lighten your financial load
• Affordable Medical, Dental & Vision Plans with flexible options
• 401(k) with Company Match to support your long-term financial goals
• Paid Time Off so you can recharge
• Exclusive Discounts on hotel stays, dining, entertainment, retail, and more
• Up to $1,000 Sign-On Bonus

Responsibilities

• Clean 18 guest rooms and bathrooms per shift according to property standards
• Push, pull, and maneuver a 50–70 lb. linen cart throughout the shift
• Change bed linens, make beds, and supply extra linens upon request
• Dust and polish furniture, reaching up to 6 feet high
• Sanitize and scrub bathtubs, sinks, toilets, and floors while bending, kneeling, and stretching
• Lift and operate a 15–18 lb. vacuum cleaner to clean guest rooms
• Move in-room furniture as needed (up to 15 lbs.)
• Load linen carts by bending, lifting, and reaching up to 6 feet high
• Replace guest amenities and ensure rooms are fully stocked
• Walk extensively between work areas, guest rooms, and department stations
• Knock and announce presence before entering guest rooms
• Communicate with guests, Housekeeping leadership, and Security as needed
• Remove room service trays and place them in hallways for pickup
• Report missing items, damages, pets, or unusual situations to supervisors
• Follow proper lost-and-found procedures
• Notify supervisors of early checkouts, “refuse service,” or “late service” rooms
• Perform additional duties as assigned
• Maintain availability for scheduled shifts
• Deliver Caesars Entertainment’s Family-Style Service at all times

Requirements

• Must be 18 years of age or older
• Three or more months of experience in a hotel or casino environment preferred, but not required
• Ability to perform physical tasks including bending, lifting, pushing, pulling, and standing for long periods
• Strong attention to detail and commitment to cleanliness
• Ability to communicate effectively in English
• Ability to read and write simple lists, memos, and basic business correspondence
• Familiarity with company policies, procedures, and safety regulations