Jobs · Management · Nevada

Guest Room Attendant- Day- Circus Circus

Caesars Entertainment · Reno, NV · Yesterday
On-siteManagementFull-time
Job Description Under direction of the Team Captains, the Guest Room Attendant cleans guest rooms, checks for and reports repairs needed, and responds to guest requests for additional items such as extra blankets, pillow, glasses, etc. Responsibilities Clean assigned guest rooms within prescribed time including toilets, floors, mirrors and glass, bathtubs and showers, sinks, furniture and counter tops. Vacuum carpeting, remove soiled linen and trash, and replenish room supplies.Respond promptly to guest requests such as special cleaning times and delivering extra towelsCheck all lamps and fixtures for burned-out bulbs and check TVs and radios to ensure proper working condition. Report any needed maintenance to supervisor.Check all plumbing fixtures to ensure normal leak-free operationRemove room service dishes from guest rooms for prompt pick-upResponsible for signing out, securing, and returning hotel passkeys for each day worked as well as room keys found in checked-out roomsArrange guest room furnishings and supplies according to exact departmental specificationsAttend department meetings as required by managementComplete training of Blood borne Pathogens proceduresUnderstand and follow the Trailblazer Guide, Housekeeping Manual, and Emergency/Evacuation proceduresExemplify our core values, family style service, our mission and visionExemplify our DEI (diversity, equity, inclusion) culturePerform other job-related duties as assigned Qualifications Good organizational skillsAbility to understand and comply with all Company and departmental rules and regulations, policies and proceduresSkill in establishing and maintaining effective working relationships with staff and guestsAbility to read and communicate verbally in English and SpanishSelf-motivated and detail orientedPossess initiative and high energy levelKnowledge of chemical use, OSHA regulations, and Biohazard clean-up procedures.High School diploma or equivalent Additional Requirements Work may be performed in confined areas, which may be unusually warm, cold, or noisy, dimly lit or brightly illuminatedWork entails use of solvents/oils and electrical devicesMay come into contact with fumes/odors and dirt/dustWork is done in high places and occasionally on slippery surfacesConstant awareness is required of surrounding areas to insure safety of employees and guestsConstant contact with co-workers and guestsMay be subject to smoking environment and moderate noisePosition requires Team Member to enter and exit from the Team Member entrance which entails 4 flights of stairs (40 steps)Frequent standing, walking, pushing/pulling over 100 lbs. (linen cart weighs 113 lbs. empty, with linen up to 600 lbs.), repetitive use of both hands to include light and firm/strong grasping and finger dexterity, near/far visual acuity, depth perception, field of vision, accommodation and ability to see colorsOccasional reaching overhead and bending over from floor to 6ft., lifting of 10 lbs. or lessSeldom requires sitting, crouching, kneeling, crawling, climbing, and balancing Requires simple reading writing and math skills, the ability to perform simple tasks, and coordinationMust be able to follow instructions, influence others, meet time requirements, memorization skills and use independent judgment GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values, service standards, and family style service. PERFORMANCE REQUIREMENTS: Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech – both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.

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