Guest Room Attendant
About the role
Cleans hotel rooms, hallways, linen rooms, and employee and storage areas in the hotel, as directed. Maintains and cleans all equipment used throughout the course of a shift, as directed. Maintains proper documentation of all duties accomplished during a working shift, as directed. Reports all safety hazards or maintenance deficiencies for proper handling. Abides by all security measures. Greets all guests throughout shift with the proper salutation and pleasant expression. Assists guests with issues that are within authority to provide, ensuring guests' satisfaction while operating within established guidelines and policies. Performs all duties in a quiet and orderly manner. Assists the House Person with department projects, as needed. Maintains strict confidentiality in all company matters.
Requirements
- High School Diploma or equivalent preferred, but not required.
- Six (6) months of previous cleaning experience preferred.
- Willingness to learn and follow direction.
- Ability to clean as directed at an acceptable performance rate.
- Ability to maintain a high level of confidentiality and professionalism.
- Must be able to operate equipment, including but not limited to vacuum cleaners, cleaning supplies, mop, and broom.
- Ability to minimally communicate and understand, in English, matters of mutual concern, such as directions, hazards, or questions; if unable to speak or understand English, prior experience as a Guest Room Attendant required.
Pay
$16.00 per hour
Benefits
- Day-one medical coverage
- 401(k) matching
- Annual performance bonus
- Paid time off earned according to the local policy and increases with the length of employment
- Wellness programs designed to support team members' financial, physical, and mental well-being