Guest Relations - Security

Facility: Mercy Medical Center – Aurora, IL

About the role

Guest Relations performs administrative and clerical duties in the Security Department, interacting with leaders, physicians, employees, and visitors. This part-time position requires professionalism, kindness, and participation in performance-improvement activities while adhering to organizational policies and behavior standards.

Responsibilities

• Greet all staff and guests at the facility with professionalism and kindness
• Perform various administrative assistant and clerical duties
• Interact with leaders, physicians, employees, and visitors
• Participate in the department’s performance improvement activities
• Understand and follow the organization’s policies, procedures, and behavior standards

Requirements

• High School Graduate or equivalent
• Previous receptionist or customer service experience, ideally in a healthcare setting
• Excellent communication, presentation, and interpersonal skills
• Ability to multi-task
• Extreme attention to detail
• Expertise in Microsoft Office
• Bi-lingual preferred

Pay

A reasonable compensation estimate for this role is $15.00 to $21.72 per hour. The exact starting compensation will be determined based on skillset, years of applicable experience, education, credentials, and licensure.

Benefits

Mercy Medical Center offers a comprehensive benefits package that includes:

• Paid time off
• 401K retirement plan
• Medical, dental, and vision coverage
• Tuition reimbursement
• Many voluntary benefit options

Benefits are customizable to fit individual needs. Learn more at Prime Healthcare Benefits.

Schedule

• Part-time, less than 60 hours per pay period
• Fridays: 7:00 AM – 3:30 PM
• Alternative weekends: 7:00 AM – 3:30 PM