Guest Lead

About Us

Altar’d State is a rapidly growing women’s fashion brand with 130+ locations in 40 states. We create a sanctuary—a place of beauty from the inside out—through welcoming experiences, warm associates, and thoughtfully curated products. Our brand is built upon the founding principles of giving back and making a difference in the world.

Our mission is to Stand Out. For Good. From Mission Mondays, where 10% of our net proceeds go directly to local non-profit organizations, to our long-standing partnership with Coprodeli USA, where we've built 20+ schools for impoverished communities in Peru, we are committed to giving back.

About the Role

The Guest Lead reports to Store Leadership and plays an important role in delivering and directing activities to achieve store goals. This includes providing exceptional guest service, maintaining compelling visual presentations, ongoing associate development, and ensuring operational compliance.

Responsibilities

• Consistently deliver an exceptional guest experience and adhere to Altar’d State’s guest service standards
• Act as a positive role model and contribute to a culture of teamwork
• Coach associates on guest interactions and recognize great performance
• Demonstrate accountability and ownership of behaviors and results
• Embrace feedback and use it to drive positive change
• Lead through conflict and treat others with respect
• Maintain a clean and presentable store environment
• Assist in the construction of merchandising and window displays
• Represent the brand well by adhering to dress and grooming standards
• Complete opening/closing procedures as directed by management
• Adhere to loss prevention policies and procedures
• Participate in walk-throughs, communicate successes and opportunities
• Serve as leader on duty as needed
• Adhere to organizational Code of Conduct

Requirements

• Must be at least 20 years of age
• Previous retail experience preferred
• Physical ability to perform tasks requiring prolonged standing, sitting, reaching, kneeling, and/or squatting
• May be required to occasionally climb ladders and descend stairs frequently, depending on location
• Must be able to lift and carry 30 pounds regularly without assistance

Benefits

• Competitive base pay
• Paid Volunteer Time
• Paid Time Off
• Generous associate discount
• 401k with company match
• Advancement opportunities

Stand Out For Good, Inc. is an equal opportunity employer. Our associates have helped us earn recognition as one of Fortune’s Best Companies to Work For, including:

• #73 in Fortune 100 Best Companies to Work For® 2023
• #4 in Fortune Best Workplaces in Retail™ 2022
• #93 in Best Workplaces for Millennials™ 2023
• #34 in Fortune Best Workplaces for Women™ 2022