Jobs · Customer Service · California

Guest Experience Lead

McDonald's · Los Angeles, California, United States · 1 wk ago
Customer Service$20/hrFull-time

Pay

Competitive pay between $20.00 per hour - 22.73

Benefits

  • Employee discounts and free meals
  • Paid sick leave and/or paid time off
  • Tuition reimbursement and/or educational assistance
  • Training and advancement opportunities
  • Weekly direct deposit
  • 401(k) plan
  • Medical, dental, and vision benefits

Qualifications

  • A humble and hospitable demeanor
  • Passion for helping and serving others (customers and fellow team members)
  • A desire to learn and grow
  • The ability to communicate effectively and anticipate customer needs

Responsibilities

  • Lead the experience: Check in with guests and make sure they are enjoying themselves
  • Handle guest concerns and provide resolve to their satisfaction
  • Understand that teamwork is key: Work hand in hand with your team to maintain a welcoming, friendly, and clean restaurant environment
  • Offer expert insight into promotions and benefits of utilizing the McDonald’s App, Mobile Order & Pay features

Benefits

  • Equal Employment Opportunity and Our Value of Inclusion

Schedule

Flexible scheduling

Job Title

Guest Experience Leader

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