Guest Experience Lead
McDonald's · Mount Gilead, OH · 1 wk ago
Customer Service$13.25/hrFull-time
Pay
Competitive pay between $13.25 per hour - 15.06
Benefits
- Employee discounts and free meals
- Paid sick leave and/or paid time off
- Tuition reimbursement and/or educational assistance
- Training and advancement opportunities
- Weekly direct deposit
- 401(k) plan
- Medical, dental, and vision benefits
Qualifications
- A humble and hospitable demeanor
- Passion for helping and serving others (customers and fellow team members)
- A desire to learn and grow
- The ability to communicate effectively and anticipate customer needs
Responsibilities
- Lead the experience: Check in with guests and make sure they are enjoying themselves
- Handle guest concerns and provide resolve to their satisfaction
- Understand that teamwork is key: Work hand in hand with your team to maintain a welcoming, friendly, and clean restaurant environment
- Offer expert insight into promotions and benefits of utilizing the McDonald’s App, Mobile Order & Pay features
Benefits
- Equal Employment Opportunity and Our Value of Inclusion