Jobs · Customer Service · Michigan

Guest Experience Lead

McDonald's · Clio, MI · 1 wk ago
Customer Service$13.75/hrFull-time

Perks & Benefits

  • Competitive pay between $13.75 per hour - 15.63
  • Employee discounts and free meals
  • Paid sick leave and/or paid time off
  • Tuition reimbursement and/or educational assistance
  • Training and advancement opportunities
  • Weekly direct deposit
  • 401k plan
  • Medical, dental, and vision benefits

And much, much more!

What You’ll Lead

  • Lead the experience: Check in with guests and make sure they are enjoying themselves
  • Be the solution: Handle guest concerns and provide resolve to their satisfaction
  • Understand that teamwork is key: Work hand in hand with your team to maintain a welcoming, friendly, and clean restaurant environment
  • Be in the know: Offer expert insight into promotions and benefits of utilizing the McDonald’s App, Mobile Order & Pay features

To Be Successful In This Position

  • A humble and hospitable demeanor
  • Passion for helping and serving others (customers and fellow team members)
  • A desire to learn and grow
  • The ability to communicate effectively and anticipate customer needs

About the Role

This role is vital to the guest experience because you'll:

Qualifications

No specific qualifications are listed.

Skills

No specific skills are listed.

Benefits

No specific benefits are listed.

Pay

No specific pay information is listed.

Schedule

No specific schedule information is listed.

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