Guest Experience Lead
McDonald's · Wixom, MI · 1 wk ago
Customer Service$14.75/hrFull-time
Perks & Benefits
- Competitive pay between $14.75 per hour - 16.76
- Employee discounts and free meals
- Paid sick leave and/or paid time off
- Tuition reimbursement and/or educational assistance
- Training and advancement opportunities
- Weekly direct deposit
- 401k plan
- Medical, dental, and vision benefits
What You’ll Lead
- Lead the experience: Check in with guests and make sure they are enjoying themselves
- Be the solution: Handle guest concerns and provide resolve to their satisfaction
- Understand that teamwork is key: Work hand in hand with your team to maintain a welcoming, friendly, and clean restaurant environment
- Be in the know: Offer expert insight into promotions and benefits of utilizing the McDonald’s App, Mobile Order & Pay features
To Be Successful
- A humble and hospitable demeanor
- Passion for helping and serving others (customers and fellow team members)
- A desire to learn and grow
- The ability to communicate effectively and anticipate customer needs