Guest Experience Lead
McDonald's · Groveport, OH · 2 wk ago
Customer Service$14.5/hrFull-time
Pay
Competitive pay between $14.50 per hour - 16.48
Benefits
- Employee discounts and free meals
- Paid sick leave and/or paid time off
- Tuition reimbursement and/or educational assistance
- Training and advancement opportunities
- Weekly direct deposit
- 401(k) plan
- Medical, dental, and vision benefits
Qualifications
This role is vital to the guest experience because you'll:
- Lead the experience: Check in with guests and make sure they are enjoying themselves
- Be the solution: Handle guest concerns and provide resolve to their satisfaction
- Understand that teamwork is key: Work hand in hand with your team to maintain a welcoming, friendly, and clean restaurant environment
- Be in the know: Offer expert insight into promotions and benefits of utilizing the McDonald’s App, Mobile Order & Pay features
Requirements
To Be Successful In This Position, You’ll Need:
- A humble and hospitable demeanor
- A passion for helping and serving others (customers and fellow team members)
- A desire to learn and grow
- The ability to communicate effectively and anticipate customer needs
Benefits
This role offers:
- Equal Employment Opportunity and Our Value of Inclusion
- Reasonable accommodations for qualified individuals with disabilities
- Reasonable accommodations for qualified applicants and candidates with disabilities