Guest Experience Lead

Pay

Competitive pay between $20.00 per hour - 22.73

Benefits

• Employee discounts and free meals
• Paid sick leave and/or paid time off
• Tuition reimbursement and/or educational assistance
• Training and advancement opportunities
• Weekly direct deposit
• 401k plan
• Medical, dental, and vision benefits

Qualifications

To be successful in this position, you’ll need:

• A humble and hospitable demeanor
• Passion for helping and serving others (customers and fellow team members)
• A desire to learn and grow
• The ability to communicate effectively and anticipate customer needs

Responsibilities

Lead the experience: Check in with guests and make sure they are enjoying themselves

Handle guest concerns and provide resolve to their satisfaction

Work hand in hand with your team to maintain a welcoming, friendly, and clean restaurant environment

Offer expert insight into promotions and benefits of utilizing the McDonald’s App, Mobile Order & Pay features