Guest Experience Lead
McDonald's · Fontana, CA · 1 wk ago
Customer Service$20/hrFull-time
Pay
Competitive pay between $20.00 per hour - 22.73
Benefits
- Employee discounts and free meals
- Paid sick leave and/or paid time off
- Tuition reimbursement and/or educational assistance
- Training and advancement opportunities
- Weekly direct deposit
- 401(k) plan
- Medical, dental, and vision benefits
Qualifications
To be successful in this position, you’ll need:
- A humble and hospitable demeanor
- Passion for helping and serving others (customers and fellow team members)
- A desire to learn and grow
- The ability to communicate effectively and anticipate customer needs
Responsibilities
Lead the experience:
- Check in with guests and make sure they are enjoying themselves
Be the solution:
- Handle guest concerns and provide resolve to their satisfaction
Understand that teamwork is key:
- Work hand in hand with your team to maintain a welcoming, friendly, and clean restaurant environment
Be in the know:
- Offer expert insight into promotions and benefits of utilizing the McDonald’s App, Mobile Order & Pay features
Schedule
Flexible scheduling
Benefits
Free meals
Company Information
Mcdonald’s is committed to providing equal employment opportunities and fostering an inclusive work environment. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law.