Jobs · Customer Service · North Carolina

Guest Experience Lead

McDonald's · Spring Lake, NC · 1 wk ago
Customer Service$12.5/hrFull-time

Pay

Competitive pay between $12.50 per hour - 14.21

Benefits

  • Employee discounts and free meals
  • Paid sick leave and/or paid time off
  • Tuition reimbursement and/or educational assistance
  • Training and advancement opportunities
  • Weekly direct deposit
  • 401(k) plan
  • Medical, dental, and vision benefits

Qualifications

This role is vital to the guest experience because you'll:

  • Lead the experience: Check in with guests and make sure they are enjoying themselves
  • Be the solution: Handle guest concerns and provide resolve to their satisfaction
  • Understand that teamwork is key: Work hand in hand with your team to maintain a welcoming, friendly, and clean restaurant environment
  • Be in the know: Offer expert insight into promotions and benefits of utilizing the McDonald’s App, Mobile Order & Pay features

Requirements

To Be Successful In This Position, You’ll Need:

  • A humble and hospitable demeanor
  • A passion for helping and serving others (customers and fellow team members)
  • A desire to learn and grow
  • The ability to communicate effectively and anticipate customer needs

Benefits

This role offers:

  • Equal Employment Opportunity and Our Value of Inclusion
  • Reasonable accommodations for qualified individuals with disabilities
  • Reasonable accommodations for qualified applicants and candidates with disabilities

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