Guest Experience Lead
McDonald's · Glendale, CA · 2 wk ago
Customer Service$20/hrFull-time
Pay
Competitive pay between $20.00 per hour - 22.73
Benefits
- Employee discounts and free meals
- Paid sick leave and/or paid time off
- Tuition reimbursement and/or educational assistance
- Training and advancement opportunities
- Weekly direct deposit
- 401(k) plan
- Medical, dental, and vision benefits
Qualifications
To be successful in this position, you’ll need:
- A humble and hospitable demeanor
- Passion for helping and serving others (customers and fellow team members)
- A desire to learn and grow
- The ability to communicate effectively and anticipate customer needs
Responsibilities
Lead the experience: Check in with guests and make sure they are enjoying themselves
Be the solution: Handle guest concerns and provide resolve to their satisfaction
Understand that teamwork is key: Work hand in hand with your team to maintain a welcoming, friendly, and clean restaurant environment
Be in the know: Offer expert insight into promotions and benefits of utilizing the McDonald’s App, Mobile Order & Pay features
Schedule
Flexible scheduling