Guest Experience Lead
McDonald's · Chicago, IL · 6 days ago
Customer Service$17.5/hrFull-time
Perks & Benefits
- Competitive pay between $17.50 per hour - 19.89
- Employee discounts and free meals
- Paid sick leave and/or paid time off
- Tuition reimbursement and/or educational assistance
- Training and advancement opportunities
- Weekly direct deposit
- 401k plan
- Medical, dental, and vision benefits
Responsibilities
Lead the experience: Check in with guests and make sure they are enjoying themselves
Handle guest concerns and provide resolve to their satisfaction
Work hand in hand with your team to maintain a welcoming, friendly, and clean restaurant environment
Offer expert insight into promotions and benefits of utilizing the McDonald’s App, Mobile Order & Pay features
Requirements
A humble and hospitable demeanor
Passion for helping and serving others (customers and fellow team members)
A desire to learn and grow
The ability to communicate effectively and anticipate customer needs