Guest Experience Lead
McDonald's · Marysville, WA · 1 wk ago
Customer Service$17.75/hrFull-time
Pay
Competitive pay between $17.75 per hour - 20.17
Benefits
- Employee discounts and free meals
- Paid sick leave and/or paid time off
- Tuition reimbursement and/or educational assistance
- Training and advancement opportunities
- Weekly direct deposit
- 401k plan
- Medical, dental, and vision benefits
Responsibilities
Lead the experience: Check in with guests and make sure they are enjoying themselves
Be the solution: Handle guest concerns and provide resolve to their satisfaction
Understand that teamwork is key: Work hand in hand with your team to maintain a welcoming, friendly, and clean restaurant environment
Be in the know: Offer expert insight into promotions and benefits of utilizing the McDonald’s App, Mobile Order & Pay features
Requirements
Humble and hospitable demeanor
Passion for helping and serving others (customers and fellow team members)
Desire to learn and grow
Ability to communicate effectively and anticipate customer needs