Guest Experience Lead

Perks & Benefits

• Competitive pay between $16.00 per hour – $18.18 per hour
• Employee discounts and free meals
• Paid sick leave and/or paid time off
• Tuition reimbursement and/or educational assistance
• Training and advancement opportunities
• Weekly direct deposit
• 401k plan
• Medical, dental, and vision benefits

About the role

This role is vital to the guest experience because you’ll:

• Lead the experience: check in with guests and make sure they are enjoying themselves
• Be the solution: handle guest concerns and provide resolve to their satisfaction
• Understand that teamwork is key: work hand in hand with your team to maintain a welcoming, friendly, and clean restaurant environment
• Be in the know: offer expert insight into promotions and benefits of utilizing the McDonald’s App, Mobile Order & Pay features

To Be Successful In This Position, You’ll Need

• A humble and hospitable demeanor
• Passion for helping and serving others (customers and fellow team members)
• A desire to learn and grow
• The ability to communicate effectively and anticipate customer needs