Guest Experience Associate (Part-Time)

We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections with real specific content. We need to parse the job posting. Key info: - Title: Guest Experience Associate (but we shouldn't repeat as heading) - Overview: "Guest Experience Associate will welcome and host the World to experience the history and future of The Coca-Cola Company, its Brand, portfolio of beverages and its people. As an Ambassador you bring the World of Coca-Cola Attraction and night time event business to life through extraordinary service and attention to each guest by sharing key messages." Also later: "Position Overview The Guest Experience Associate will be a representative of World of Coca-Cola and will engage guests throughout the Attraction by sharing knowledge about The Coca-Cola Company, its products and history. They are responsible for providing exceptional guest service to over one million guests annually while enhancing brand image and supporting Company goals to consumers from around the world." We can combine into an "About the role" or "Position Overview". Use

About the role

with paragraphs. - Responsibilities: many bullet points: "Key responsibilities include: actively engaging with all guests and anticipating their needs. Sharing knowledge of and telling the history and stories about our Brand and The Company. Working to create and maintain a hassle-free, safe operation as well as flawless show quality, operating effectiveness, exhibits and experiences." Then later "Primary Responsibilities/Accountabilities" list: selling tickets, providing access control, checking-in groups, pulsing guest traffic into theaters or galleries, restocking/replenishing stations and delivering supplies, making public announcements, assisting guests with special access, and assisting guests with wayfinding. Acts as a Brand Ambassador... Facilities VIP Tours and School Group Tours... When scheduled and trained for Admissions/Ticketing: Operates ticketing system, reconciles cash transactions, meets sales goals (CityPass, Upgrades), and handles sensitive information with care such as Addresses and Credit Card Numbers. Evacuates guests throughout the building in an emergency and assists those needing special assistance when appropriate. Adheres to Company policies regarding timeliness, attendance and time clock procedures. Maintains specified appearance standards for Front of House presentation. Maintains a positive attitude and welcoming demeanor while in the presence of guests and ambassadors. Monitors guests and surrounding areas for potential safety concerns or hazards and adheres to World of Coca-Cola safety procedures. Works quickly as a team to help maintain the cleanliness of exhibits, galleries and theaters. Interacts with guests with differing abilities in a respectful and appropriate manner, enforcing inclusion training provided by The Coca-Cola Company and World of Coca-Cola. Handles guest situations in a professional, quick, thorough, and respectful manner. Completes all required training as assigned regarding Life Safety, Evacuation, PCI Compliance, and ADA. Handles cash and credit transactions successfully in a fast-paced environment. Other duties as assigned by World of Coca-Cola Leadership Team. Leadership Behaviors... (maybe part of responsibilities). Also "Leadership Behaviors As a Leader of Self..." could be part of responsibilities or separate? Might be considered "Skills" or "Leadership Behaviors". We'll treat as part of responsibilities. - Requirements / Qualifications: "Education & Experience Requirements High school diploma or equivalent One year experience in the themed attraction industry, hospitality industry, or customer service. Strong verbal and presentation skills, multi-lingual skills a plus.Proven ability to adapt to change, work effectively under pressure, and produce accurate results in a fast-paced environment. Ability to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions and decimals, and ability to perform these operations using American units of Money. Proven ability to deal with problems involving few concrete variables in a standardized method." Also "Physical Requirements" list: Continuous walking and/or standing for prolonged periods of time (6-8 hours). Ability to climb/navigate multiple levels of the building via stairs or elevator. Continuous exposure to outside temperatures including extreme heat or cold. Ability to reach over head to lift objects up to 20 pounds. Ability to push and pull objects up to 50 pounds. Ability to navigate through dark and work in enclosed spaces. Ability to work in noisy, crowded and tight spaces. Also "The Coca-Cola Company will not offer sponsorship for employment status..." That's a requirement (work authorization). Could be under Requirements. - Skills: maybe "Strong verbal and presentation skills, multi-lingual skills a plus." Also "Proven ability to adapt to change, work effectively under pressure, and produce accurate results in a fast-paced environment." Also math ability. Also "Ability to deal with problems involving few concrete variables in a standardized method." Could be under Skills. - Pay: "Hourly Pay Rate: Starting at $15/hr" Also later "Pay Range United States: 16,848 - 19,843 USD Base pay offered may vary depending on geography, job-related knowledge, skills, and experience." Also later duplicate "Pay Range:: 0 - 0 USD ..." but that's nonsense; we should ignore filler. So we have actual pay: Starting at $15/hr, and annual range $16,848 - $19,843 (likely based on 28 hrs/week). We'll include Pay section with that info. - Schedule: "Position Type: Part-Time Average Hours: 28 hours/week This is a part time role working 28 hours a week. Candidates must have open availability to work 4 days on weekends, weekdays and holidays with. Shifts will vary between the hours of 8:30 am and 9:00 pm based on the business needs (could be as late as midnight when we host corporate events)." So schedule: part-time, 28 hrs/week, availability weekends/weekdays/holidays, shifts 8:30am-9:00pm, could be as late as midnight for corporate events. - Benefits: "A full range of medical, financial, and/or other benefits, dependent on the position, is offered." Also later repeated. So we can include Benefits section with that statement. - Location: "Location(s): United States of America City/Cities Atlanta Travel Required 00% - 25% Relocation Provided: No". Could be under About the role or separate? Not required heading but could be included in About the role. Since we only need sections when we have real content, we could include a "Location" heading? Not in the list of allowed headings; allowed headings are About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So location can go under About the role. - Job ID etc: ignore. - Remove boilerplate: EEO, equal opportunity, privacy, etc. We need to output only HTML fragment, no markdown fences. We'll structure:

About the role

... overview ...

Responsibilities

• ... each responsibility ...

We need to decide granularity: Could combine many responsibilities into list items. We'll extract each distinct responsibility: - Actively engaging with all guests and anticipating their needs. - Sharing knowledge of and telling the history and stories about our Brand and The Company. - Working to create and maintain a hassle-free, safe operation as well as flawless show quality, operating effectiveness, exhibits and experiences. - Selling tickets, providing access control, checking-in groups, pulsing guest traffic into theaters or galleries, restocking/replenishing stations and delivering supplies, making public announcements, assisting guests with special access, and assisting guests with wayfinding. - Acting as a Brand Ambassador by consistently modeling and upholding The Coca-Cola Company Core Values while driving brand awareness and encouraging lasting customer relationships. - Facilitating VIP Tours and School Group Tours, using scripts and talking points as provided in the program guidelines. - When scheduled and trained for Admissions/Ticketing: Operates ticketing system, reconciles cash transactions, meets sales goals (CityPass, Upgrades), and handles sensitive information with care such as Addresses and Credit Card Numbers. - Evacuating guests throughout the building in an emergency and assisting those needing special assistance when appropriate. - Adhering to Company policies regarding timeliness, attendance and time clock procedures. - Maintaining specified appearance standards for Front of House presentation. - Maintaining a positive attitude and welcoming demeanor while in the presence of guests and ambassadors. - Monitoring guests and surrounding areas for potential safety concerns or hazards and adhering to World of Coca-Cola safety procedures. - Working quickly as a team to help maintain the cleanliness of exhibits, galleries and theaters. - Interacting with guests with differing abilities in a respectful and appropriate manner, enforcing inclusion training provided by The Coca-Cola Company and World of Coca-Cola. - Handling guest situations in a professional, quick, thorough, and respectful manner. - Completing all required training as assigned regarding Life Safety, Evacuation, PCI Compliance, and ADA. - Handling cash and credit transactions successfully in a fast-paced environment. - Performing other duties as assigned by World of Coca-Cola Leadership Team. - Leadership Behaviors: As a Leader of Self, ensuring own individual performance is optimal, contributing to team effectiveness, supporting overall team performance, which may occasionally involve taking on leadership roles within the team. We could combine some. Now Requirements/Qualifications/Education: We'll have a section maybe "Requirements" (or "Qualifications") but we need to decide which heading to use. The instruction says use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have both Requirements and Qualifications if content distinct. But we should avoid thin sections. We could combine Education & Experience Requirements and Physical Requirements and work authorization into Requirements. Skills could be separate. Let's create:

Requirements

• High school diploma or equivalent
• One year experience in the themed attraction industry, hospitality industry, or customer service
• Strong verbal and presentation skills; multi-lingual skills a plus
• Proven ability to adapt to change, work effectively under pressure, and produce accurate results in a fast-paced environment
• Ability to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions and decimals, and ability to perform these operations using American units of Money
• Proven ability to deal with problems involving few concrete variables in a standardized method
• Must be currently authorized to work in the United States on a full-time basis and not require sponsorship
• Physical requirements: continuous walking and/or standing for prolonged periods (6-8 hours); ability to climb/navigate multiple levels via stairs or elevator; continuous exposure to outside temperatures including extreme heat or cold; ability to reach over head to lift objects up to 20 pounds; ability to push and pull objects up to 50 pounds; ability to navigate through dark and work in enclosed spaces; ability to work in noisy, crowded and tight spaces

That seems comprehensive. Now Skills: maybe we can separate some skill items not covered: but many are already in Requirements. Could still have Skills section for things like "Strong verbal and presentation skills, multi-lingual skills a plus", "Proven ability to adapt to change, work effectively under pressure, and produce accurate results in a fast-paced environment", "Ability to add, subtract, multiply and divide...", "Proven ability to deal with problems involving few concrete variables in a standardized method". But these are already in Requirements. To avoid duplication, maybe we omit Skills section and keep them under Requirements. The instruction says prefer a few substantive sections over many thin ones. So we can omit Skills. Now Benefits: we have statement: "A full range of medical, financial, and/or other benefits, dependent on the position, is offered." We'll put that in

. Pay: we have "Hourly Pay Rate: Starting at $15/hr" and "Pay Range United States: