Guest Experience Associate
Placemakr · Salt Lake City, UT · 2 days ago
On-siteOTHRFull-time
We need to output HTML fragment with headings for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title. Must not include Job ID etc. Must preserve all substantive info, remove boilerplate, navigation, legal, EEO, etc. Must not invent or summarize away detail. Must not include sections with filler like "commensurate with experience". Must not create Pay/Schedule/Benefits unless posting actually states them. The posting includes Benefits & Perks with details, Pay: "Competitive pay rate" and "Generous monthly bonus program of up to $500/month", "Company stock options", "401k + 4% employer matching", etc. Also "Weekly Paychecks". So Pay section can include competitive pay rate, monthly bonus, stock options, 401k, weekly paychecks, ZayZoon, etc. Benefits: medical, vision, dental, FSA/HSA, PTO, birthday day off, parental leave, life insurance, flexible scheduling, transparent position development, swag, discounts, etc. Schedule: "This is a full-time position requiring ability to work during the week, weekends, evenings and holidays. The exact days of the week will be rotational." Also "Flexible scheduling (including 3- and 4-day full-time work weeks, location- and position-dependent)". So schedule info.
We also have "About the role": maybe from "A Bit About Us" and "The impact you'll have". We need to decide sections: About the role (overview), Responsibilities (Your typical day), Requirements (What It Takes), Qualifications (maybe overlapping with Requirements?), Skills (maybe from "What It Takes" includes experience, communication, systems, can-do attitude, etc). Benefits, Pay, Schedule.
We must not duplicate content. Must preserve all substantive info. Must not include boilerplate like EEO, legal, accommodation, etc. Must remove duplicated lines.
We need to parse the posting and extract relevant content.
Let's extract sections:
- About Us: "A Bit About Us At Placemakr, home meets hospitality...". This is company overview. Could be part of About the role? Usually About the role is about the position. But we have "The impact you'll have" describing role mission. So we can combine that as About the role.
- Responsibilities: "Your typical day" bullet list.
- Requirements: "What It Takes" list of experience, etc.
- Qualifications: maybe same as Requirements? Could separate: Qualifications could be "Applicants must be legally authorized to work in the United States and meet our age requirements of 18 years or older". Also "You have a can-do attitude...". But we can treat Qualifications as the legal/auth and age requirement.
- Skills: maybe from "What It Takes": communication, systems, can-do attitude, collaborative, etc. But we already have those in Requirements. To avoid duplication, we could put skills separate: "Demonstrated ability to learn and utilize systems or technology (previous experience using a POS, CRM or customer communication system a plus!)". Also "You have a can-do attitude and the ability to work effectively in a collaborative environment". Also "You embody our Property Team Mission of Customer, Consistency and Community (Norms). You lead by example and embody the core values of Placemakr. You Own It. You Make It Better. You Treat People Right." That's more like values.
But we must not invent sections; we can include Skills if we have specific content. We'll include Skills: communication (verbal/written), systems/technology, can-do attitude, collaborative, ability to lift up to 50 lbs, etc.
- Benefits: list from Benefits & Perks.
- Pay: Competitive pay rate, monthly bonus up to $500, stock options, 401k + 4% match, weekly paychecks, ZayZoon option, etc.
- Schedule: full-time, work week/weekends/evenings/holidays rotational, flexible scheduling (3-4 day weeks), etc.
We must not include sections with filler like "commensurate with experience". Not present.
We must not include duplicated lines. Ensure we don't repeat same bullet.
We must output only HTML fragment, no markdown fences.
Let's craft.
Structure:
.
Now Requirements: we need to ensure we captured all from "What It Takes". The paragraph:
"What It Takes
1+ year of previous experience delivering excellent customer service in environments such as hospitality, retail, multi-family or food & beverage.
Previous experience communicating effectively with internal and external customers, both verbally and in writing.
Demonstrated ability to learn and utilize systems or technology (previous experience using a POS, CRM or customer communication system a plus!)
You have a can-do attitude and the ability to work effectively in a collaborative environment
You embody our Property Team Mission of Customer, Consistency and Community (Norms). You lead by example and embody the core values of Placemakr. You Own It. You Make It Better. You Treat People Right.
Guest Experience Associates will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance).
Doing all these things well (and other reasonable job duties as requested) is critical for our Guest Experience Associates and an exceptional guest experience."
We have some physical requirement lines; those could go under Skills or Requirements. We'll put physical ability under Skills.
Thus Requirements list includes the first five bullet points (experience, communication, systems, can-do attitude, embody norms/values). We'll not duplicate physical.
Now Qualifications: legal auth and age.
Now Skills: communication, systems, can-do attitude, collaborative, physical ability (lift up to 50 lbs), maybe also ability to work in collaborative environment (already). We'll include.
Now Benefits: we need to ensure we captured all from Benefits & Perks section:
"Competitive pay rate
Generous monthly bonus program of up to $500/month
Company stock options
401k +
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title. Must not include Job ID etc. Must preserve all substantive info, remove boilerplate, navigation, legal, EEO, etc. Must not invent or summarize away detail. Must not include sections with filler like "commensurate with experience". Must not create Pay/Schedule/Benefits unless posting actually states them. The posting includes Benefits & Perks with details, Pay: "Competitive pay rate" and "Generous monthly bonus program of up to $500/month", "Company stock options", "401k + 4% employer matching", etc. Also "Weekly Paychecks". So Pay section can include competitive pay rate, monthly bonus, stock options, 401k, weekly paychecks, ZayZoon, etc. Benefits: medical, vision, dental, FSA/HSA, PTO, birthday day off, parental leave, life insurance, flexible scheduling, transparent position development, swag, discounts, etc. Schedule: "This is a full-time position requiring ability to work during the week, weekends, evenings and holidays. The exact days of the week will be rotational." Also "Flexible scheduling (including 3- and 4-day full-time work weeks, location- and position-dependent)". So schedule info.
We also have "About the role": maybe from "A Bit About Us" and "The impact you'll have". We need to decide sections: About the role (overview), Responsibilities (Your typical day), Requirements (What It Takes), Qualifications (maybe overlapping with Requirements?), Skills (maybe from "What It Takes" includes experience, communication, systems, can-do attitude, etc). Benefits, Pay, Schedule.
We must not duplicate content. Must preserve all substantive info. Must not include boilerplate like EEO, legal, accommodation, etc. Must remove duplicated lines.
We need to parse the posting and extract relevant content.
Let's extract sections:
- About Us: "A Bit About Us At Placemakr, home meets hospitality...". This is company overview. Could be part of About the role? Usually About the role is about the position. But we have "The impact you'll have" describing role mission. So we can combine that as About the role.
- Responsibilities: "Your typical day" bullet list.
- Requirements: "What It Takes" list of experience, etc.
- Qualifications: maybe same as Requirements? Could separate: Qualifications could be "Applicants must be legally authorized to work in the United States and meet our age requirements of 18 years or older". Also "You have a can-do attitude...". But we can treat Qualifications as the legal/auth and age requirement.
- Skills: maybe from "What It Takes": communication, systems, can-do attitude, collaborative, etc. But we already have those in Requirements. To avoid duplication, we could put skills separate: "Demonstrated ability to learn and utilize systems or technology (previous experience using a POS, CRM or customer communication system a plus!)". Also "You have a can-do attitude and the ability to work effectively in a collaborative environment". Also "You embody our Property Team Mission of Customer, Consistency and Community (Norms). You lead by example and embody the core values of Placemakr. You Own It. You Make It Better. You Treat People Right." That's more like values.
But we must not invent sections; we can include Skills if we have specific content. We'll include Skills: communication (verbal/written), systems/technology, can-do attitude, collaborative, ability to lift up to 50 lbs, etc.
- Benefits: list from Benefits & Perks.
- Pay: Competitive pay rate, monthly bonus up to $500, stock options, 401k + 4% match, weekly paychecks, ZayZoon option, etc.
- Schedule: full-time, work week/weekends/evenings/holidays rotational, flexible scheduling (3-4 day weeks), etc.
We must not include sections with filler like "commensurate with experience". Not present.
We must not include duplicated lines. Ensure we don't repeat same bullet.
We must output only HTML fragment, no markdown fences.
Let's craft.
Structure:
About the role
... (combined from A Bit About Us and impact)
Responsibilities
- ... each duty from Your typical day
Requirements
- ... from What It Takes: 1+ year experience delivering excellent customer service in hospitality, retail, multi-family or food & beverage.
- Previous experience communicating effectively with internal and external customers, both verbally and in writing.
- Demonstrated ability to learn and utilize systems or technology (previous experience using a POS, CRM or customer communication system a plus!).
- You have a can-do attitude and the ability to work effectively in a collaborative environment.
- You embody our Property Team Mission of Customer, Consistency and Community (Norms). You lead by example and embody the core values of Placemakr. You Own It. You Make It Better. You Treat People Right.
Qualifications
- Applicants must be legally authorized to work in the United States.
- Meet age requirement of 18 years or older.
Skills
- Strong verbal and written communication skills.
- Ability to learn and use property management systems, POS, CRM, HubSpot, AirBnB, Teams, email.
- Can-do attitude and collaborative teamwork.
- Physical ability to stand, sit, walk for extended periods and lift/carry/push/pull objects up to 50 pounds.
Benefits
- Competitive pay rate
- Generous monthly bonus program of up to $500/month
- Company stock options
- 401k plan with 4% employer matching
- Medical, Vision & Dental Insurance plan options
- Flexible Spending Account & Health Savings Account options
- 15 days of accrued paid time off (PTO) per year, with flexibility to use, roll over, or cash out; increases to 20 days after 2.5 years
- Paid day off for your birthday
- Paid Parental Leave
- Paid Life Insurance
- Flexible scheduling (including 3- and 4-day full-time work weeks, location- and position-dependent)
- Transparent position development providing ability to increase pay by at least $2/hr in as fast as 9 months (position-dependent)
- Exclusive Placemakr-branded swag through Placemakr Stars Program
- Weekly paychecks, plus ZayZoon option to access pay before payday
- Discounts to stay at select Placemakr properties across the US
Pay
- Competitive pay rate
- Monthly bonus up to $500
- Company stock options
- 401k with 4% employer match
- Weekly paychecks
- ZayZoon early‑access option
Schedule
- Full‑time role requiring availability weekdays, weekends, evenings, and holidays on a rotational basis.
- Flexible scheduling options, including 3‑ and 4‑day full‑time work weeks, depending on location and position.