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Jobs · OTHR · Alabama

Guest Coordinator PRN 1st Shift

Baptist Health - Central Alabama · Montgomery, AL · 1 wk ago
OTHRFull-time

Highlights

Baptist Health is the largest healthcare system serving central Alabama, providing comprehensive hospital-based and outpatient services to nearly 60 percent of the residents in Montgomery, Autauga and Elmore counties. To learn more about Baptist Health, visit us at https://www.baptistfirst.org.

Summary

The Guest Coordinator/Ambassador is responsible for welcoming guests in a friendly, efficient, and courteous manner. The Coordinator greets every external guest from the parking areas, into the facility, and before departure from the facility. The Coordinator assists guests with inquiries, directions, and initial questions regarding the facility or services. The Guest Coordinator supports the visitor management plan that contributes to a safe and secure environment for patients, visitors, and staff. The Coordinator issues visitor badges through the Visitor Badge software, monitors assigned areas for compliance with the visitor badge process, and may escort patients and/or visitors to areas in the facility. During non-peak times, the Coordinator assists with quick registration, specimen registrations, kiosk operations, and performs other duties within scope of the role.

Education / Experience

  • High School diploma or equivalent required

Knowledge, Skills, And Abilities

  • Ability to provide a positive customer service experience to guests, visitors, and patients
  • Knowledge of HIPAA standards and regulations
  • Strong verbal and written communication skills
  • Strong interpersonal skills
  • The ability to communicate effectively with patients, guests, and hospital personnel
  • The ability to show compassion and sensitivity for patient comfort
  • The ability to maintain confidentiality
  • Knowledge of basic Windows based PC operations
  • Ability to work in a 24/7 environment including weekends and holidays
  • Ability to work in multiple locations

Working Conditions/Physical Requirements

  • Position requires sitting for 60% of the workday and mobility 40% of the workday
  • Occasional stooping, bending, kneeling, and crouching
  • Frequent reaching, use of hands, and repetitive action
  • Occasional lifting or carrying up to 25 pounds, pushing/pulling up to 150 pounds
  • Continuous visual acuity at close and distant range
  • Continuous visual acuity at close and distant range
  • Minimal noise levels
  • Much exposure to computer work
  • Occasional exposure to risk of electrical shock
  • Some exposure to infectious disease while performing job-related tasks
  • Som exposure to hazardous chemicals
  • Some exposure to radiation

Primary Location

Baptist Medical Center East

Job

Guest Coordinator

PRN

PRN-PRN

Shift

First Shift

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