Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1384)
for section headings: e.g., About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content.
We need to preserve all substantive info, not invent or summarize away detail. Remove boilerplate, navigation, legal, EEO, scam warning, duplicated lines, application instructions.
We need to not repeat job title as heading (the page already shows it). No Job ID/requisition numbers as headings.
We need to use - for any list of duties/requirements/benefits, and
for prose.
We need to include a section only when posting has real specific content for it—never emit heading followed by filler/placeholder text.
We need to prefer a few substantive sections over many thin ones.
Thus we need to decide which sections to include: maybe "About the role" (covers description of role), "Responsibilities", "Requirements" (or "Qualifications"/"Skills"), maybe "Benefits" (since they gave a link to benefits eligibility). Pay: they gave Starting Hourly Rate: $18.25 USD per hour. So we should include Pay section. Schedule: they mention flexible work schedule, varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times). So we can include Schedule section.
We need to avoid duplication.
We need to extract content.
Let's parse the posting:
- Starting Hourly Rate / Salario por Hora Inicial: $18.25 USD per hour
- ALL ABOUT TARGET: Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.
- ALL ABOUT SERVICE & ENGAGEMENT: Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction, loyalty enrollment and store cleanliness. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality. At Target, We Believe In Our Team Members Having Meaningful Experiences That Help Them Build And Develop Skills For a Career. The Role Of a Guest Advocate Can Provide You With The Skills And Experience Of: [list] Communicating and interacting with guests to build a welcoming guest experience Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns Adapting to different guest interactions and situations Promoting and engaging around various benefits, offerings and services
- As a Guest Advocate, No Two Days Are Ever The Same, But a Typical Day Will Most Likely Include The Following Responsibilities: [list] Create an Easy, Inspiring and Friendly guest experience by delivering on the following commitments: Greet: 10ft: be friendly – smile, make eye contact, or wave 4ft: greet the guest, smile and initiate a warm, helpful interaction Help guests find what they need and/or resolve issues to ensure a smooth, easy shopping experience End every guest transaction with a sincere thank you Actively support team efforts and assist peers in other areas while maintaining a positive and respectful attitude Adjust to business and guest needs to deliver an easy and inspiring guest experience Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard Make the guest aware of current promos, store activities and events. Understand and show guests how to use the features and offerings within the Target App including Wallet. Know and speak to the benefits of Target Loyalty programs with every guest and assist with application, sign-up, and signing in as needed. Scan and bag all guest items efficiently, accurately and in compliance with food safety standards and company best practices. Work efficiently to minimize guest wait time while maintaining guest service and accuracy. Be familiar with Order Pick-Up, Drive Up and online ordering, and know how to direct the guest to enroll, activate and use these features. Attempt every return or exchange and follow register prompts; partner with immediate leaders as needed to help solve issues for the guest while following Target’s policies and procedures. Maintain a clean, clutter free work area by gathering unpurchased items, baskets, and hangers for removal. Stock supplies during store open hours while being available for the guest. Demonstrate a culture of ethical conduct, safety and compliance. Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible. Support guest services such as order pick up (OPU), Drive-up (DU) Orders, DU Returns and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws. All other duties based on business needs.
- WHAT WE ARE LOOKING FOR: This may be the right job for you if: [list] You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with. You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success. You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times). The Good News Is That We Have Some Amazing Training That Will Help Teach You Everything You Need To Know To Be a Guest Advocate. But, There Are a Few Skills You Should Have From The Get-go: [list] Communicating effectively, including using positive language and attentive to guests needs Welcoming and helpful attitude toward guests and other team members Attention to detail while prioritizing tasks Willing to educate guests and engage around products and services Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed Work both independently and with a team Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes Resolve guest questions quickly on the spot
- We Are An Awesome Place To Work And Care About Our Teams, So We Want To Make Sure We Are Clear On a Few More Basics That We Expect: [list] Accurately handle checkout operations, transactions, and support cash office operations as needed. Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving product up to 10 pounds and occasionally lifting or moving merchandise up to 44 pounds without additional assistance from others. Flexible work schedule (e.g., nights, weekends and holidays); come to work when scheduled, work scheduled shifts and take required meal and rest breaks Ability to remain mobile for the duration of a scheduled shift (shift length may vary). Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
- Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.
- Target will consider for employment qualified applicants with criminal histories in a manner consistent with the San Francisco and City of Los Angeles Fair Chance Ordinances.
- Benefits Eligibility Please paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_A | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: https://tgt.biz/BenefitsForYou_A
- Americans With Disabilities Act (ADA) In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.
- Applications for this role are accepted on an ongoing basis and there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha límite de solicitud.
We need to remove boilerplate: ADA, application instructions, etc. Also remove duplicated lines.
We need to keep substantive info: Starting hourly rate, description of Target, service & engagement, responsibilities, what we are looking for (skills/qualifications), expectations (physical demands, schedule), benefits link.
We need to decide sections: maybe "About the role" (combining ALL ABOUT TARGET and ALL ABOUT SERVICE & ENGAGEMENT?), "Responsibilities", "Requirements" (or "Qualifications"/"Skills") covering WHAT WE ARE LOOKING FOR and the expectations (physical demands). "Benefits" (link). "Pay" (hourly rate). "Schedule" (flexible schedule). We could also have "Qualifications" separate from "Skills". But we prefer few substantive sections.
We could combine "Requirements" and "Skills" into one section maybe "Requirements". But the instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can choose which to include.
We need to avoid filler like "commensurate with experience". Not present.
We need to ensure we don't create a section with only placeholder.
Thus we will include:
About the role
with paragraphs describing Target and service & engagement.
Responsibilities
with - list of responsibilities.
Requirements
with - list of what we are looking for (skills, traits) plus physical expectations? Might be better to separate "Qualifications" for skills and "Requirements" for physical demands? But we can combine.
We could have:
Qualifications
for the skills list (communicating effectively, welcoming attitude, attention to detail, etc.)
Requirements
for physical demands (lifting, mobility, schedule, etc.)
But we need to avoid too many thin sections. However we have enough content for each.
Let's decide:
- About the role: description.
- Responsibilities: list.
- Qualifications: skills list from "WHAT WE ARE LOOKING FOR" (the skills you should have from the get-go) plus maybe the earlier bullet about enjoying interacting, thriving in fast-moving role, flexible schedule? Actually those are more like "What we are looking for" which includes both traits and schedule. Could be part of Qualifications.
- Requirements: physical demands (lifting, mobility, exposure to temperatures, etc.) plus schedule flexibility? But schedule already mentioned.
- Benefits: link to benefits.
- Pay: hourly rate.
- Schedule: flexible work schedule details.
We need to avoid duplication: schedule appears in both Qualifications and Requirements; we should place schedule details under Schedule section.
Thus:
Qualifications: traits: enjoy interacting and helping others, thrive in fast-moving, highly active and physically demanding role, teamwork, flexibility, creative problem solving, open to flexible work schedule (maybe mention but we will move schedule details to Schedule). Also the skills list: communicating effectively, welcoming attitude, attention to detail, willing to educate guests, ability to communicate on multiple frequency devices and operate handheld scanners, work independently and with team, capability to remain focused and composed, resolve guest questions quickly.
Requirements: physical demands: accurately handle checkout operations, scan/handle/move merchandise efficiently and safely, frequently lifting up to 10 lbs, occasionally up to 44 lbs, ability to remain mobile for duration of shift, capable of working in varying temperatures, humidity, etc.
Benefits: link to competitive benefits and benefits eligibility URL.
Pay: Starting Hourly Rate $18.25 USD per hour.
Schedule: Flexible work schedule (e.g., nights, weekends and holidays); come to work when scheduled, work scheduled shifts and take required meal and rest breaks; ability to remain mobile for duration of a scheduled shift (shift
for prose. We need to include a section only when posting has real specific content for it—never emit heading followed by filler/placeholder text. We need to prefer a few substantive sections over many thin ones. Thus we need to decide which sections to include: maybe "About the role" (covers description of role), "Responsibilities", "Requirements" (or "Qualifications"/"Skills"), maybe "Benefits" (since they gave a link to benefits eligibility). Pay: they gave Starting Hourly Rate: $18.25 USD per hour. So we should include Pay section. Schedule: they mention flexible work schedule, varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times). So we can include Schedule section. We need to avoid duplication. We need to extract content. Let's parse the posting: - Starting Hourly Rate / Salario por Hora Inicial: $18.25 USD per hour - ALL ABOUT TARGET: Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. - ALL ABOUT SERVICE & ENGAGEMENT: Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction, loyalty enrollment and store cleanliness. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality. At Target, We Believe In Our Team Members Having Meaningful Experiences That Help Them Build And Develop Skills For a Career. The Role Of a Guest Advocate Can Provide You With The Skills And Experience Of: [list] Communicating and interacting with guests to build a welcoming guest experience Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns Adapting to different guest interactions and situations Promoting and engaging around various benefits, offerings and services - As a Guest Advocate, No Two Days Are Ever The Same, But a Typical Day Will Most Likely Include The Following Responsibilities: [list] Create an Easy, Inspiring and Friendly guest experience by delivering on the following commitments: Greet: 10ft: be friendly – smile, make eye contact, or wave 4ft: greet the guest, smile and initiate a warm, helpful interaction Help guests find what they need and/or resolve issues to ensure a smooth, easy shopping experience End every guest transaction with a sincere thank you Actively support team efforts and assist peers in other areas while maintaining a positive and respectful attitude Adjust to business and guest needs to deliver an easy and inspiring guest experience Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard Make the guest aware of current promos, store activities and events. Understand and show guests how to use the features and offerings within the Target App including Wallet. Know and speak to the benefits of Target Loyalty programs with every guest and assist with application, sign-up, and signing in as needed. Scan and bag all guest items efficiently, accurately and in compliance with food safety standards and company best practices. Work efficiently to minimize guest wait time while maintaining guest service and accuracy. Be familiar with Order Pick-Up, Drive Up and online ordering, and know how to direct the guest to enroll, activate and use these features. Attempt every return or exchange and follow register prompts; partner with immediate leaders as needed to help solve issues for the guest while following Target’s policies and procedures. Maintain a clean, clutter free work area by gathering unpurchased items, baskets, and hangers for removal. Stock supplies during store open hours while being available for the guest. Demonstrate a culture of ethical conduct, safety and compliance. Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible. Support guest services such as order pick up (OPU), Drive-up (DU) Orders, DU Returns and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws. All other duties based on business needs. - WHAT WE ARE LOOKING FOR: This may be the right job for you if: [list] You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with. You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success. You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times). The Good News Is That We Have Some Amazing Training That Will Help Teach You Everything You Need To Know To Be a Guest Advocate. But, There Are a Few Skills You Should Have From The Get-go: [list] Communicating effectively, including using positive language and attentive to guests needs Welcoming and helpful attitude toward guests and other team members Attention to detail while prioritizing tasks Willing to educate guests and engage around products and services Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed Work both independently and with a team Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes Resolve guest questions quickly on the spot - We Are An Awesome Place To Work And Care About Our Teams, So We Want To Make Sure We Are Clear On a Few More Basics That We Expect: [list] Accurately handle checkout operations, transactions, and support cash office operations as needed. Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving product up to 10 pounds and occasionally lifting or moving merchandise up to 44 pounds without additional assistance from others. Flexible work schedule (e.g., nights, weekends and holidays); come to work when scheduled, work scheduled shifts and take required meal and rest breaks Ability to remain mobile for the duration of a scheduled shift (shift length may vary). Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc. - Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits. - Target will consider for employment qualified applicants with criminal histories in a manner consistent with the San Francisco and City of Los Angeles Fair Chance Ordinances. - Benefits Eligibility Please paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_A | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: https://tgt.biz/BenefitsForYou_A - Americans With Disabilities Act (ADA) In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel. - Applications for this role are accepted on an ongoing basis and there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha límite de solicitud. We need to remove boilerplate: ADA, application instructions, etc. Also remove duplicated lines. We need to keep substantive info: Starting hourly rate, description of Target, service & engagement, responsibilities, what we are looking for (skills/qualifications), expectations (physical demands, schedule), benefits link. We need to decide sections: maybe "About the role" (combining ALL ABOUT TARGET and ALL ABOUT SERVICE & ENGAGEMENT?), "Responsibilities", "Requirements" (or "Qualifications"/"Skills") covering WHAT WE ARE LOOKING FOR and the expectations (physical demands). "Benefits" (link). "Pay" (hourly rate). "Schedule" (flexible schedule). We could also have "Qualifications" separate from "Skills". But we prefer few substantive sections. We could combine "Requirements" and "Skills" into one section maybe "Requirements". But the instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can choose which to include. We need to avoid filler like "commensurate with experience". Not present. We need to ensure we don't create a section with only placeholder. Thus we will include:
About the role
with paragraphs describing Target and service & engagement.Responsibilities
with- list of responsibilities.
Requirements
with- list of what we are looking for (skills, traits) plus physical expectations? Might be better to separate "Qualifications" for skills and "Requirements" for physical demands? But we can combine.
We could have:
Qualifications
for the skills list (communicating effectively, welcoming attitude, attention to detail, etc.)Requirements
for physical demands (lifting, mobility, schedule, etc.) But we need to avoid too many thin sections. However we have enough content for each. Let's decide: - About the role: description. - Responsibilities: list. - Qualifications: skills list from "WHAT WE ARE LOOKING FOR" (the skills you should have from the get-go) plus maybe the earlier bullet about enjoying interacting, thriving in fast-moving role, flexible schedule? Actually those are more like "What we are looking for" which includes both traits and schedule. Could be part of Qualifications. - Requirements: physical demands (lifting, mobility, exposure to temperatures, etc.) plus schedule flexibility? But schedule already mentioned. - Benefits: link to benefits. - Pay: hourly rate. - Schedule: flexible work schedule details. We need to avoid duplication: schedule appears in both Qualifications and Requirements; we should place schedule details under Schedule section. Thus: Qualifications: traits: enjoy interacting and helping others, thrive in fast-moving, highly active and physically demanding role, teamwork, flexibility, creative problem solving, open to flexible work schedule (maybe mention but we will move schedule details to Schedule). Also the skills list: communicating effectively, welcoming attitude, attention to detail, willing to educate guests, ability to communicate on multiple frequency devices and operate handheld scanners, work independently and with team, capability to remain focused and composed, resolve guest questions quickly. Requirements: physical demands: accurately handle checkout operations, scan/handle/move merchandise efficiently and safely, frequently lifting up to 10 lbs, occasionally up to 44 lbs, ability to remain mobile for duration of shift, capable of working in varying temperatures, humidity, etc. Benefits: link to competitive benefits and benefits eligibility URL. Pay: Starting Hourly Rate $18.25 USD per hour. Schedule: Flexible work schedule (e.g., nights, weekends and holidays); come to work when scheduled, work scheduled shifts and take required meal and rest breaks; ability to remain mobile for duration of a scheduled shift (shift
- list of what we are looking for (skills, traits) plus physical expectations? Might be better to separate "Qualifications" for skills and "Requirements" for physical demands? But we can combine.
We could have: