Guard Shack Security/Attendant Weekday Evening

Essential Functions/Duties

• Control and monitor all access points, verifying compliance and documentation for deliveries and outbounds.
• Be aware of and familiar with the Standard Operating Procedures and comply with all therein.
• Escalate and report any and all safety concerns, security breaches, and unusual circumstances both verbally and in writing to the appropriate contact.
• Update the Yard Management System (ie TrackX, Dynamic Yard, etc) as required.
• Strictly enforce applicable CTPAT, access control, asset protection, loss prevention, receiving, and proper attire policies and procedures for employees and visitors entering and exiting the location, as requested.
• Greet and assist visitors and employees in a friendly, welcoming, and professional manner.
• Verify the identity of all visitors and inquire about their reason or purpose for the visit. Follow the Location-specific procedures for tracking and logging information for all visitors.
• Comply with the policy for approved forms of identification for employees and visitors.
• Ensure that all visitor passes and badge requests contain the necessary information and are accurately logged.
• Direct all visitors and deliveries to the appropriate destination (i.e., instruct driver where to drop the trailer in the yard and/or what dock door, direct trash collectors to their designated areas, etc.).
• If there is a backup of incoming trucks, ensure that they are not blocking the road and/or other businesses, and instruct them to move as necessary.
• Ensure that all necessary paperwork for GEA property removal from the Location is properly filled out and approved prior to any GEA property being removed from the Location.
• Be familiar with the policies and procedures regarding vehicle inspections and the appropriate escalation procedures (i.e., checking vehicles for unauthorized removal of GEA property).
• Be familiar with and comply with Location-specific inside parking procedures to verify and provide approval for such requests.
• Be familiar with and able to use the badging access control system, including, but not limited to, creating, deleting, and/or suspending badges, to include temporary badges, visitor badges, and contractor badges.
• Be familiar with the Location’s lost badge policy and the enforcement procedures.
• Maintain activity logs and ensure the notes are passed along to the next Security Personnel on duty.
• Conduct roving patrols as requested. This includes, but is not limited to reviewing emergency checklists, logging notes, communicating with dispatch, etc.
• Escort Emergency Services (i.e., law enforcement, emergency medical services, fire and rescue services, etc.) to the appropriate destination.

Position Competencies

• Attendance – Ability to get to work on time, and work entire shift.
• Communication – Ability to effectively communicate verbally and in writing in a courteous and professional manner. Ability to understand and follow both verbal and written instructions, maintain logs and write reports.
• Mental Processes – Ability to apply basic mathematical processes and equations as appropriate for the situation.
• Languages – Ability to communicate, both verbally and in writing in English. Ability to read, analyze, and interpret documents and instructions.
• Diversity-oriented – Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, job type, or other protected class. Promotes a harassment-free environment.
• Relationship-building – Ability to establish and maintain effective working relationships with customers, co-workers, management, and Team Members as needed in a positive manner.
• Active Listening – Ability to actively attend to, convey, and understand the comments and questions of others with respect, empathy, and professionalism.
• Empathetic – Ability to appreciate and be sensitive to the feelings of others.
• Productivity – Ability to maintain a level of productivity that meets or exceeds the established guidelines, and hold a high level of self-motivation and ability to prioritize tasks. Ability to work independently without interruptions.
• Paperwork – Able to complete required paperwork accurately, timely, and with neatness. Verifies accuracy of paperwork completion.
• Planning/Organizing – Able to plan out workflow for the day and holds excellent organizational skills. Keeps work and environment orderly and accessible.
• Detail-oriented – Ability to pay attention to the minute details of a project or task and prioritize appropriately.
• Analytical Skills – Ability to use thinking and reasoning to solve a problem and communicate questions to management.
• Organized – Holds strong organizational skills. Keeps work and environment neat, orderly, and accessible.
• Accountability – Ability to accept responsibility and account for his/her actions. Ability to follow through on commitments and ensure tasks are completed.
• Accuracy – Ability to perform work accurately and thoroughly, requesting assistance as needed. Looks for ways to improve and promote quality.
• Adaptability – Maintains flexible in dealing with changes and challenges. Adapts security measures based on situational analysis.
• Autonomy – Capable of working independently with minimal supervision. Makes quick decisions when immediate guidance is not available.
• Safety Focus – Willingness to learn to identify safety concerns in the workplace. A focus on how processes and procedures affect the safety of a Team Member’s environment, work conditions, and a willingness to bring concerns forward. Promotes a safe work environment.