GTM Strategy and Operations Associate

About the role

We're looking for an experienced Associate to join our growing GTM Strategy & Operations team. Our team solves complex problems that require insight, creativity, and execution through building scalable processes, tools, and systems for our rapidly growing global business.

Responsibilities

• Own the tool portfolio: Manage the strategy, lifecycle, and day-to-day administration of Datadog’s sales productivity tools, including contact intelligence, outbound sequencing, and data enrichment platforms
• Lead AI tooling strategy: Identify, evaluate, and pilot AI-powered tools and features that enhance sales productivity - from AI-assisted prospecting and enrichment to intelligent sequencing and personalization - and help define Datadog’s forward-looking AI tooling roadmap for the Sales and CS organizations
• Drive vendor performance: Manage vendor relationships, contract renewals, and commercial negotiations in partnership with Legal, Finance, and Procurement - including benchmarking tools against alternatives and driving competitive pricing
• Measure impact: Define and track success metrics across all managed tools (e.g., adoption rates, data quality, pipeline influenced) and use findings to make data-driven consolidation, expansion, or replacement decisions
• Partner with the field: Work closely with Sales and Customer Success to understand workflow needs and translate them into tooling improvements that directly improve rep productivity
• Lead enablement: Own tool onboarding, change management, and adoption programs in collaboration with the Sales Enablement team to ensure field teams get maximum value from every platform
• Evaluate new tools: Lead structured vendor evaluation processes (e.g., RFPs, pilots, POCs) for emerging platforms, including building business cases and presenting investment recommendations to GTM leadership
• Ensure seamless integration: Collaborate with GTM Systems to maintain and improve integrations between sales productivity tools, Salesforce CRM, and the broader GTM tech stack
• Set the standard: Build and enforce governance frameworks, acceptable use policies, and data hygiene standards across all managed tools to ensure consistency and compliance

Requirements

• Experience: 2-4+ years of experience in GTM Strategy & Operations, management consulting, banking, analytics, or a similar analytical field, ideally within SaaS or high-growth B2B technology.
• AI innovation: Strong interest in exploring, launching, and scaling new GTM AI technologies to improve sales development productivity and effectiveness
• Vendor management: Proven ability to own vendor relationships and contribute to commercial negotiations, including renewals and expansions
• Tool fluency: Hands-on familiarity with the B2B sales technology landscape, including contact intelligence (e.g., ZoomInfo, Cognism), outbound sequencing (e.g., Groove, Salesloft, Outreach), and data enrichment tools (e.g., Clay, Clearbit, Crunchbase)
• Cross-functional collaboration: Strong track record of partnering with Sales and CS teams to identify pain points and drive tooling solutions from requirements through rollout
• Analytical mindset: Comfortable measuring tool adoption, ROI, and usage trends - and communicating those findings clearly to senior stakeholders
• CRM knowledge: Solid understanding of Salesforce CRM and how sales productivity tools integrate into the broader GTM tech stack
• Communication: Effective communicator, both written and verbal, with strong attention to detail and the ability to manage multiple projects simultaneously
• Ownership mentality: Self-starter who takes initiative, operates independently, and drives projects through to completion without heavy oversight

Bonus Points

• SaaS background: Experience at a high-growth B2B SaaS company managing a GTM or sales tool portfolio
• AI passion: Stays current on the latest AI news, has a passion for experimentation, has fully integrated AI into professional workflows, and vibe codes on the weekend
• Broader stack exposure: Familiarity with adjacent tools such as buyer intent platforms (e.g., Bombora, G2) or conversation intelligence (e.g., Gong)
• Technical aptitude: Working knowledge of APIs and how sales tools connect to CRM systems and data infrastructure
• Full-funnel experience: Experience supporting tool adoption across Sales Development, Account Executive, and Customer Success teams

Benefits & Growth

• Generous and competitive benefits package
• New hire stock equity (RSUs) and employee stock purchase plan
• Continuous career development and pathing opportunities
• Employee-focused best in class onboarding
• Internal mentor and cross-departmental buddy program
• Friendly and inclusive workplace culture