GTM Specialist, Service Specialist Orgnization

About the Role

As a Go-to-Market Specialist (GTMS) based in the US, you sit close to AWS service teams and global stakeholders, using that proximity to carry the reality of the China Mainland & Hong Kong market into the rooms where product and service decisions are made. You are equal parts specialist and advocate: you understand the technology deeply, translate CMHK customer needs into a compelling case, and influence and convince the key people who can act on it.

What Makes This Role Different

Beyond the standard specialist mandate, we are hiring against four differentiating capabilities:

• Real technical understanding of cloud, infrastructure, and managed services: You bring a strong understanding of the cloud business — not just what a service does, but how cloud infrastructure and managed services fit together commercially and technically, where the boundaries and trade-offs are, and when a given approach is the right one for a customer. Ideally you also have a working understanding of accelerated computing and GPU-carried workloads (training or inference) and the infrastructure choices they drive. You hold a defensible technical opinion in front of both a customer architect and an AWS service team.
• Presence, affinity, and communication that earns trust fast: You build rapport quickly and are easy to work with under pressure. Your written and verbal communication is clear, concise, and persuasive, whether you are in front of a service GM, a product leader, or a customer executive. People trust you with their decisions because you are credible and you follow through.
• Self-driven ownership and accountability for results: You do not wait to be assigned work — you see what needs to happen and you own it. You set your own agenda against the outcomes that matter, you operate independently at high intensity, and you hold yourself accountable for the result, not just the effort. When something is ambiguous, you make a call and move.
• The ability to influence and push things to happen: This is the core operating trait of the role. You diagnose why a customer need is not landing with a service team, you build the case, and then you drive the relevant people — internal and external — to act on it. You escalate when you should, you disagree and commit when you must, and you do not let important things quietly stall.

Key Job Responsibilities

• Voice of the Region to Service & Global Stakeholders: Based in Seattle near AWS service teams; act as the bridge carrying CMHK customer reality into product and service decisions. Represent CMHK demands, use cases, and blockers persuasively to GMs and global leaders; make the investment case. Influence decision-makers to prioritize CMHK needs—converting field signal into roadmap action and closing the loop back to the region.
• Go-to-Market Execution & Field Guidance: Own the GTM motion for the infrastructure and managed-services portfolio, from narrative to execution. Build pipeline by engaging customers, partners, and account teams with a differentiated value proposition. Guide account teams on live deals: qualify, shape technical approach, unblock obstacles, and know when to escalate vs. coach.
• Technical Depth & Field Enablement: Maintain credible expertise across compute, storage, networking, and managed services as a go-to field resource. Prove a repeatable motion on a real win, codify it, and scale it across the field.
• Communication & Data-Driven Management: Deliver crisp, data-backed updates on pipeline, adoption, competition, and roadblocks. Leverage Salesforce and internal systems to track pipeline and build the investment case.

Basic Qualifications

• 7+ years of technology sales selling enterprise software, networking, infrastructure, managed hosting services, or cloud computing services experience
• Demonstrable understanding of cloud, infrastructure, and managed services — you can speak credibly to how they are architected and where the trade-offs lie
• A track record of self-driven ownership and delivering measurable results, including examples of independently driving outcomes under pressure and ambiguity
• Demonstrated ability to influence stakeholders who are not in your reporting line — building a case, changing minds, and driving the relevant people to act
• Strong verbal and written communication skills, with the personal affinity and presence to engage credibly with both senior leaders and hands-on technical practitioners
• Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience

Preferred Qualifications

• Hands-on or architecture-level experience with cloud platforms, infrastructure, and managed services; working knowledge of software development practices, data center, and networking technologies
• Experience working across a global, matrixed organization and influencing HQ service and product teams from an in-region or bridging role
• Familiarity with the CMHK / Greater China market and its customer segments, or comparable experience representing a region's needs to a global product organization
• Familiarity with AI/ML and generative AI infrastructure requirements, and how infrastructure and managed-services decisions constrain or enable them

Pay

Base salary range: $147,900.00 - $200,100.00 USD annually (USA, WA, Seattle). Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.

Benefits

Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more at https://amazon.jobs/en/benefits.

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