GTM operations, sustainability advisory & services

About Watershed

Watershed is the enterprise sustainability platform. Companies like Airbnb, Carlyle Group, FedEx, Visa, and Dr. Martens use Watershed to manage climate and ESG data, produce audit-ready metrics for voluntary and regulatory reporting including CSRD, and drive real decarbonization. We are looking for team members who love product-building, want to work hard at a mission-oriented startup, and will collaborate with us in shaping the culture of a growing team. We have offices in San Francisco, New York, Denver, London, Paris, Berlin, Sydney, Mexico City, and remote team members across the US and Europe.

The role

We are seeking a strategic operator to join GTM Operations, focusing on our Sustainability Advisory & Services organization. This organization comprises four global teams that deliver advisory and professional services, including measurement, reporting, target-setting, and decarbonization, to hundreds of enterprise customers. The role involves building staffing, capacity, and forecasting models, owning dashboards and reporting infrastructure, shipping AI-driven workflows, managing the operating cadence, designing and improving delivery processes, leading strategic planning, and partnering with Services leadership to drive key decisions and ensure alignment.

Requirements

• 5-7 years in management consulting and/or strategy and operations at a high-growth B2B SaaS company, with a track record of owning complex workstreams end-to-end.
• Experience operating or scaling a professional services or delivery organization is a plus.
• Proven success driving operational excellence; you've built repeatable systems from design through implementation and optimization, and you hold strong opinions about what best-in-class operations looks like.
• Expert-level modeling and data analysis; you've used data to generate insights across a broad range of business problems and can explain what the numbers mean to any audience.
• AI is already embedded in how you work, and you have a point of view on where it changes how operations teams run.
• Experience with Claude Code, Cursor, or similar tools is a strong plus.
• You're hands-on with Salesforce, SQL, and BI tools like Sigma or Looker, and you build your own systems while knowing when to bring in engineering for the bigger lifts.

Qualifications

• High ownership and a bias to action; you bring structure to ambiguity, translate strategic objectives into executable plans, sweat the details, and are tenacious about getting to the bottom of things.
• Excellent communication and stakeholder management skills; you can influence without direct authority and keep multiple priorities aligned across busy cross-functional partners.

Benefits

Watershed offers a competitive compensation range of $147K - $188K, with the opportunity to work from an office 4 days per week (except for remote roles).

Pay

$147K - $188K

Schedule

Flexible, with the expectation of working from an office 4 days per week (except for remote roles).

Skills

• Management consulting and/or strategy and operations experience
• Experience operating or scaling a professional services or delivery organization
• Strong modeling and data analysis skills
• Experience with AI-driven workflows and tools
• Hands-on with Salesforce, SQL, and BI tools
• High ownership and a bias to action
• Excellent communication and stakeholder management skills

Benefits

• Competitive compensation range of $147K - $188K
• Flexible schedule, with the expectation of working from an office 4 days per week (except for remote roles)

Company Information

• Hub offices in San Francisco, New York, London, and Mexico City
• Satellite offices in Denver, Sydney, Paris, and Berlin
• Remote team members across the US and Europe

Interview Process

• Initial conversations to get to know the team members
• Next steps can vary by role, but usually involve a skill or experience interview (e.g., a coding interview for an engineer, a portfolio review for a designer, deeper experience call for other roles)
• Virtual or in-person interviews with a panel
• We prioritize transparency and lack of surprise throughout the process
• If you need accommodations for your interview, please contact your recruiter