GTM Engineer

About Retool

Nearly every company in the world runs on custom software for critical operations like tracking performance metrics, handling customer support workflows, building admin dashboards, and countless other processes you might not have even thought of. But most companies don't have adequate resources to properly invest in these tools, leading to a lot of old and clunky internal software or, even worse, users still stuck in manual and spreadsheet flows. At Retool, we’re building the first enterprise AppGen platform: software that transforms natural language into production-ready code, integrates directly with business data, and meets the highest standards of security and governance. AI is redefining what it means to build software—and who gets to build it. The definition of “developer” now includes analysts, operators, and domain experts creating solutions directly.

Why We’re Looking for You

Retool is scaling rapidly across multiple markets, expanding our product portfolio with the launch of Retool Agents and Assist, and working with an increasingly diverse group of customers across every vertical. As we continue to grow, we need to develop the tooling infrastructure for our GTM teams to match our ambition and operate successfully. From internal tools that streamline day-to-day work, demo environments that showcase tangible value, and knowledge systems that ensure our teams can find accurate answers and best practices, you'll build the foundation that Retool runs on. If you're a builder, experimenter, and enabler who turns operational challenges into best-in-class technical solutions, this role is for you.

What You’ll Do

• Build the strategy and technical solutions that empower Retool’s GTM teams to operate effectively with confidence.
• Work primarily on our internal Retool instance, using Retool to build the systems that power GTM’s day-to-day.
• Translate GTM teams' operational needs into scalable solutions, while continuously experimenting with new approaches and testing the capabilities of AI solutions to accelerate our team’s ability to engage with our customers.

Who You’ll Work With

You will report to our Head of Internal Tools and work cross-functionally with teams across Sales, Marketing, and Revenue Operations. This role is embedded by design: you will sit with GTM teams, understand their workflows and challenges, and build solutions alongside them. You will complement existing functions that own core GTM systems and data models, serving as the bridge between technical capabilities and operational needs.

The Skillset You’ll Bring

• GTM Experience: 2-4+ years in a GTM-adjacent technical role (GTM Engineering, Revenue Operations, Sales Engineering, Technical Account Management, or software engineering applied to GTM).
• Platform Expertise: Deep experience with Retool, including advanced patterns, performance optimization, and enterprise-scale implementations.
• Software Development: Proficiency in JavaScript/TypeScript, Python, SQL, React, or similar languages used to build applications and automate workflows.
• Data Engineering: Experience working with databases (Postgres, Databricks, etc.), GTM tools (Salesforce, Chilipiper, Outreach, etc.), APIs, data modeling, and creating realistic and scalable data sets.
• Systems Thinking: Ability to design systems that enable distributed ownership while maintaining consistency. Track record of establishing engineering standards, documentation practices, and quality frameworks.
• Cross-Functional Communication: Experience working as an embedded partner across multiple departments. Strong communication skills with both technical and non-technical stakeholders.
• High Ownership: Demonstrated ability to operate autonomously and drive initiatives from zero to one. Comfortable taking half-baked requests, performing discovery, and turning them into concrete deliverables.

Nice to Have Experience

• Building internal tools and automations
• Familiarity with AI/LLM integration in production workflows (prompt engineering, API orchestration, agent design)
• Background in change management or driving tool adoption at scale
• Familiarity with Retool’s competitive landscape
• Prior work at a company that dogfoods its own product