GSOC Intelligence & Operations Analyst

About the role

The Global Security Operations Center (GSOC) Intelligence & Operations Analyst plays a critical role in maintaining the safety and security of the Clients’ global personnel, facilities, and assets by monitoring, analyzing, and responding to real-time security events.

Responsibilities

• Monitor global security systems including access control, CCTV, intrusion detection, and other physical security technologies to detect and respond to potential threats in real time.
• Analyze security alerts and incidents, determine level of risk, and initiate appropriate responses or escalations according to Standard Operating Procedures (SOPs).
• Provide 24/7 situational awareness by tracking global events (e.g., natural disasters, geopolitical unrest, protests) and assessing potential impacts to company assets, offices, and personnel.
• Issue timely and accurate employee advisories related to emerging threats, significant global events, or operational disruptions, ensuring that affected personnel receive actionable information.
• Dispatch and coordinate with on-site security personnel to respond to incidents, alarms, or emergency situations as needed.
• Communicate clearly and effectively with internal stakeholders, including security teams, facilities staff, and business leaders, during incidents or disruptions.
• Document all incidents and activities through detailed, timely, and accurate reporting in GSOC logs and incident management systems.
• Respond to employee inquiries and service requests related to security, access control, and workplace safety in a courteous and efficient manner.
• Execute emergency response protocols, including coordination with first responders, fire departments, or law enforcement as required.
• Support crisis management and business continuity operations, including real-time information sharing and situational reporting during critical events.
• Maintain operational readiness of the GSOC by ensuring systems are functional, workspace is organized, and shift handovers are detailed and accurate.
• Conduct regular system audits and tests of security hardware and software, logging malfunctions or service needs for follow-up.
• Participate in regular drills and training sessions to stay current on procedures, systems updates, and evolving threats.

Qualifications

• Ability to monitor intelligence platforms and data sources to identify risks and threats impacting LinkedIn personnel or physical assets.
• 3+ years of experience in a GSOC, intelligence analysis, security operations, or related security environment.
• Proficient in Microsoft Office Suite and security systems (e.g., Lenel, Milestone, Dataminr, Ontic, Onsolve).
• Strong written and verbal communication skills, including the ability to rapidly synthesize and report complex information.
• High attention to detail, critical thinking, and situational awareness.
• Knowledgeable of GSOC policies and procedures.
• Knowledgeable of security and emergency operations.
• Knowledge of geopolitical trends and international threat landscapes.
• Familiarity with emergency management procedures and crisis communications.
• California Security Guard license.
• CPR/AED/First Aid Training Certification preferred.

Preferred Qualifications

• Associate or bachelor’s degree in criminal justice, International Relations, Security Studies, Emergency Management, or related field—or equivalent relevant experience.
• Experience coordinating with first responders or law enforcement.
• Knowledge of geopolitical trends and international threat landscapes.
• Familiarity with emergency management procedures and crisis communications.

Competencies

• Demonstrates strong analytical thinking and problem-solving skills to assess complex situations and identify effective solutions.
• Maintains a high level of situational awareness to detect and interpret relevant security threats or anomalies.
• Exercises sound judgment in crisis management and decision-making, especially under time-sensitive or high-pressure conditions.
• Possesses technical proficiency in security systems, including access control, surveillance, and threat monitoring platforms.
• Communicates clearly and professionally in both written and verbal formats, tailored to various audiences and urgency levels.
• Upholds a high standard of discretion and confidentiality when handling sensitive information and incidents.
• Quickly adapts to changing conditions and stays resilient under pressure.