GSE & Tools Customer Solutions Manager

We need to output HTML fragment with sections: h3 headings for sections present: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections with real specific content. The posting includes: Job Description (summary), Primary Responsibilities, Additional Responsibilities, Qualified Experience And Training (Education, Experience, Licensure/Certifications, Travel Required, Citizenship, Clearance), Qualified Skills, Preferred Specific GSE & Tools Expertise, Communication Skills, Technical Systems Proficiency, etc. Also includes Physical Requirements, etc. No explicit Pay, Benefits, Schedule. So we should not include those sections. We need to include sections like About the role (maybe Job Summary), Responsibilities (Primary + Additional), Requirements (Qualified Experience And Training?), Qualifications (Education, Experience, Licensure/Certifications?), Skills (Qualified Skills + Preferred Specific GSE & Tools Expertise + Communication Skills + Technical Systems Proficiency). Also maybe "Physical Requirements" could be a section but not in list; we can include as a separate section if we want but not required. The instruction: use h3 for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It says use those as examples, but we can use other headings? It says use h3 for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Likely they expect only those headings. But we can also include other headings if needed? It says "use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." That suggests those are the allowed headings. Probably we should map content to those headings. So we need to decide which sections we have content for: About the role (Job Summary), Responsibilities (Primary + Additional), Requirements (Qualified Experience And Training), Qualifications (Education, Experience, Licensure/Certifications maybe overlapping), Skills (Qualified Skills + Preferred Specific GSE & Tools Expertise + Communication Skills + Technical Systems Proficiency). Benefits, Pay, Schedule not present -> omit. We must not repeat job title as heading. No Job ID etc. We must preserve all substantive information. So we need to include all details from the posting within those sections. We need to use

• for any list of duties/requirements/benefits, and

  for prose. We need to remove boilerplate: EEO, accommodation notice, Know Your Rights, Pay Transparency, etc. Also remove duplicated lines. We need to output only HTML fragment. Let's extract content. Job Description paragraph: "A great opportunity as a GSE (Ground Support Equipment) & Tools Innovation and Business Development (m/f) has arisen within Airbus Commercial Engineering & Maintenance, Customer Services Organization. The GSE Business is today shy of 200M$ revenue per year and is growing fast. New technologies, such as electrification, automation, additive manufacturing, augmented reality, IoT, artificial intelligence … are guiding our design developments in order to decrease manufacturing lead time, improve ergonomy and offer to the end Customers the best user experience. You will be integrated within the GSE & Tools Engineering Department, in charge of developing, qualifying and documenting the toolings to support Airlines and MROs (Maintenance, Repair & Overhaul) organisations in performing inspection and maintenance tasks on Airbus aircraft. You will be joining a team of 50 people, plus another #100 in various other correlated functions. The jobholder reports to the HO Program & Engineering, Fleet Efficiency & Engineering, Airbus Americas Customer Services Inc, and operationally to the HO Customer Business Development, Airbus SAS." Job Summary: "You will be the strategic architect responsible for driving the long-term vision and business strategy for the Ground Support Equipment (GSE) & Tools portfolio across the Americas (North, Central, and South America). You are accountable for transforming this high-potential region into a primary engine for our global growth, directly contributing to our $222M revenue ambition. By identifying and translating complex customer challenges into pioneering GSE solutions, you will solve new problems through innovative methods. You will operate with a high degree of autonomy, leading co-creation partnerships with key customers and internal stakeholders to ensure our solutions deliver unparalleled value and strengthen the Airbus brand." Primary Responsibilities (with percentages): list bullet points. We need to convert to

  • . Keep percentages? Probably keep as part of text. Primary Responsibilities: - Strategic Business Development & Opportunity Creation (30%) Ensure the translation of heterogeneous customer challenges into concrete, high-value GSE and Tool solutions. Define and lead the end-to-end business case development for all new product opportunities originating from the region, conducting SWOT, financial, and risk/opportunity analyses to secure Go/No-Go decisions. Take accountability for the regional product pipeline, monitoring new developments to ensure on-time, on-quality, and on-cost delivery. - High-Level Sales & Commercial Influence (20%) Act as the lead technical and commercial authority in the region, influencing Satair sales campaigns and negotiating with customers at high levels. Directly impact the achievement of regional sales targets by providing expert consultation on Smart Tool and Tailored Tool solutions, differentiating the Airbus offer in a competitive landscape. - Regional Ecosystem & Partnership Strategy (20%) Define and implement the regional strategy for GSE vendor partnerships, scouting new technologies (automation, IoT, AI) and establishing commercial agreements for the Alternate Validation service. Your actions and decisions will have a direct, long-term impact on our technology roadmap and competitive positioning in the Americas. - Contractual & Commercial Accountability (10%) Carry out and manage the interface with Airbus Americas legal and contracts departments, ensuring alignment for all service sales and co-development partnerships. You hold accountability for validating the commercial and contractual frameworks for service sales within the region. - Internal Strategy & Stakeholder Alignment (20%) Serve as the primary ambassador for the Americas region within the global GSE organization, influencing decision-making forums through data-driven recommendations. Regularly align with senior leaders and peers across countries and divisions on resources, strategy, and business priorities. Present our strategic tool recommendations at high-stakes Material Readiness Conferences (MRC) and other key industry events. Additional Responsibilities: Manage multiple and complex multinational interfaces & stakeholders: Engineering, Sales, Marketing, Strategy, Procurement, Supply chain & Distribution. Adapt to multiple cultures & environments. Keep track despite numerous changes, while keeping Customer & Airbus interest at the centre. Qualified Experience And Training: includes bullet-like sentences. "You have a good knowledge of the business with experience in the domain of aircraft maintenance. You are a project manager or have successful experiences in managing projects. You have worked with Customers or you are at ease communicating with Customers. You have business acumen and have experience creating business cases." Education: "Engineering degree or equivalent years of experience in the field" Experience: Required: "You have a wide understanding of the business: 7 years of experience out of which, some on the domain of Airbus airframe maintenance, in an Airline, MRO or tools manufacturer. You have excellent analytical skills that allow you to identify market trends, business opportunities in the development of new tools. You have a track record of developing general business cases and aligning stakeholders to them. You have strong analytical skills with a focus on data-driven-decision making" Preferred: "Experience on aircraft maintenance processes (particularly Airframe) Understanding the aircraft maintenance related manuals (AMM, MPD, TSM..) Experience acquired on Airbus commercial platforms (A320, A330, A340, A350, A380, A220)" Licensure/Certifications: Required Engineering Degree Preferred Business Administration or equivalent Travel Required: 30% Domestic and International Citizenship: Authorized to work in the US Clearance: none Qualified Skills: list bullet points. "Aerospace Maintenance Acumen: Deep understanding of aircraft maintenance operations, MRO environments, and the associated challenges faced by airlines. Familiarity with Airbus technical documentation (AMM, SRM, TEM) is crucial GSE & Tools Expertise: Comprehensive knowledge of Ground Support Equipment, including the different categories (standard, specific, vendor-designed) and their application Project Management Fundamentals: Solid understanding of project management principles Knowledge, Skills, Demonstrated Capabilities: Business Case Development: The ability to independently construct and defend comprehensive business cases. This includes performing market analysis, creating financial projections, conducting risk and opportunity assessments, and utilizing strategic frameworks like SWOT analysis to justify new product initiatives. Customer Opportunity Conversion: Proven capability to capture the "voice of the customer" by identifying and analyzing their operational pain points and translating those needs into concrete, value-driven GSE and tool solutions. Digital Tool Proficiency: The ability to effectively use digital platforms for analysis and collaboration, including Salesforce for customer relationship management and Skywise for market and maintenance intelligence. Effective Communication & Presentation: The ability to present complex technical and business information clearly and persuasively to diverse audiences, from engineering teams to customer executives at events like Material Readiness Conferences (MRC)." Preferred Specific GSE & Tools Expertise: "Direct technical experience with Ground Support Equipment, either from an engineering, design, or operational perspective. Sales Support Experience: Previous experience working as a technical advisor in support of a sales organization, particularly in a B2B environment. Contractual and Legal Acumen: Familiarity with the process of interfacing with legal and contracts departments for the sale of services or products. Familiarity with Airbus Processes: Knowledge of the Airbus New Product Development (NPD) process would be a distinct advantage." Communication Skills: Required: "Your communication and interpersonal skills are excellent, with an ability to work effectively with diverse teams across multiple locations. Your written and spoken English is at a negotiation level. Your written and spoken Spanish is at a negotiation level" Technical Systems Proficiency: Required: "CRM experience (Salesforce) Airbus platforms (Airbus world, GSE cockpit, Airn@vX, TechRequest) Preferred: Data analytics Skywise" Physical Requirements: list. We need to decide where to place Physical Requirements. Not in allowed headings; maybe we can include as a separate section with h3 "Physical Requirements". The instruction says use h3 for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but suggests those are typical. Safer to include Physical Requirements as a section with h3? Might be considered extra but okay. However they said "Prefer a few substantive sections over many thin ones." Could combine Physical Requirements into Requirements or Qualifications? Probably better to include as its own section but maybe not needed. The instruction: "use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It doesn't say you cannot use other headings, but the examples are those. I'd stick to those headings only. So we need to map Physical Requirements into either Requirements or Qualifications. Probably Requirements includes experience, education, etc. Physical Requirements could be part of Requirements. We'll add a subsection under Requirements as a

    • list. Similarly, we might include "Travel Required" etc under Requirements. Thus sections: - About the role (Job Description + Job Summary) - Responsibilities (Primary + Additional) - Requirements (Qualified Experience And Training + Education, Experience, Licensure/Certifications, Travel Required, Citizenship, Clearance, Physical Requirements) - Qualifications (maybe we can combine Education/Experience etc but we already used Requirements for that. Qualifications could be for "Qualified Skills" etc. But we have Skills section for that. So Qualifications maybe for "Education, Experience, Licensure/Certifications"? However we already used Requirements for that. To avoid duplication, we need to decide mapping. Let's define: About the role: Job Description paragraph + Job Summary. Responsibilities: Primary Responsibilities + Additional Responsibilities. Requirements: Qualified Experience And Training (the bullet-like sentences) + Education + Experience (Required + Preferred) + Licensure/Certifications + Travel Required + Citizenship + Clearance. Qualifications: maybe not needed if we covered in