Growth Operations Associate

About Us

Garage is building the platform that powers commerce across America's essential industries. We started by serving fire departments, where buying mission-critical vehicles and equipment used to take months of paperwork, phone calls, and waiting. We automate the entire transaction: payments, freight, paperwork, warranty, and financing. Months become minutes. In under a year, we now serve local governments across all 50 states and have grown revenue >10x. We recently closed a $13.5M Series A ($18M total raised) from Infinity Ventures, Y Combinator, Initialized Capital, FJ Labs, and other top investors.

About The Role

In Growth Operations, you are the driving force behind Garage - you will fuel the growth of Garage by driving operational excellence in existing products and launching new markets to increase our reach and ensure the success of our current and future clients. You will work cross-functionally with growth, operations, product, engineering, and leadership in this role. You’ll wear multiple hats and work closely with our customers to achieve their objectives. You will learn what it’s like to be on the ground floor of building and growing a startup.

Responsibilities

• Strategize and implement initiatives to streamline operations and growth
• Become a trusted subject matter expert in all aspects of Garage’s products, and the ways in which we can fulfill our mission of saving customers time and money
• Analyze market trends, customer behavior, and competitive landscape to identify growth opportunities
• Tackle a wide range of operational tasks to ‘keep the planes flying’
• Act as an advocate for Garage’s brand, representing our company’s vision and values to current and prospective partners
• Build and maintain strong relationships with existing clients, understanding their needs and providing exceptional customer service

Qualifications

• Loves the energy of a high-growth environment where every day looks a little different
• Good judgement, high integrity, and a no-task-too-small mindset
• Bachelor’s degree from an accredited university
• 2+ years of experience in investment banking, consulting, corporate strategy, ex-Founders, working at a startup, business development, or related roles
• Analytical mindset with ability to interpret data, detect insights, and implement solutions quickly
• Exceptional organization skills with the ability to juggle multiple priorities and deadlines
• Excellent communication and interpersonal skills to effectively engage with customers and internal stakeholders
• Self-starter who thrives in ambiguous environments, and proactively takes on tasks
• Meticulous attention to detail, ensuring nothing falls through the cracks