Growth Engineer

About the role

Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world’s leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world’s leading investors, including a16z, Greylock, and Sequoia. Cresta’s leadership includes some of the leading minds in AI today. Our CEO, Ping Wu, founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. As Cresta’s Growth Engineer, you'll own the systems behind how Cresta shows up on the internet. In this role, you will own the technical decisions behind cresta.com and help shape how Cresta puts its own AI agents to work for marketing use cases. You'll architect and build our web platform, create the tooling that lets marketers ship without an engineer in the loop, and develop custom AI agents on Cresta's platform. This position requires strong engineering fundamentals, high agency, and the ability to go deep in an unfamiliar domain quickly. If you are self-driven, AI-native, and eager to own something end to end, this role is for you.

Responsibilities

• Own how cresta.com is built end to end: how it’s structured, how content flows through it, and how it connects to everything else.
• Set the technical vision for how our website stack and CMS should evolve to meet the growing needs of our business and the rapidly changing workflows of the marketing team. Our website runs on Webflow today.
• Partner with brand and design on the interactive experiences that carry our identity. They set the creative vision; you architect and build it.
• Own the component system so the site stays consistent as it grows.
• Own the instrumentation where the site meets our GTM stack — forms, gated content, event tracking, and attribution — so data lands cleanly downstream