Growth Account Manager

At BMC Helix, we’re the AI-native engine behind the world’s most forward-thinking IT organizations, helping them focus on what matters most. We reset the economics of enterprise IT and help others realize the ROI of AI. Our team is a mix of curious minds, creative thinkers, and courageous builders who believe tech should change the game. We celebrate wins, support each other, and foster an inclusive, flexible culture built for people who want to stretch themselves and contribute meaningfully.

About the role

As a Growth Account Manager, you will accelerate revenue growth through a combination of new business development and strategic account expansion. This role is responsible for identifying and closing new opportunities while cultivating and growing relationships within an existing portfolio of clients. The ideal candidate is equally comfortable hunting for new business, navigating complex sales cycles, and uncovering expansion opportunities within established accounts.

Responsibilities

• New Business Development (Hunter)
  • Identify, prospect, and engage net-new customers within target markets and industries.
  • Build and maintain a healthy pipeline through outbound prospecting, networking, referrals, and partner relationships.
  • Lead discovery conversations to understand customer business challenges and align solutions to their objectives.
  • Manage the full sales cycle from prospecting through contract negotiation and close.
  • Consistently meet or exceed new business revenue targets.
• Account Growth & Retention
  • Serve as a trusted advisor to existing customers and key stakeholders.
  • Develop account plans to drive customer adoption, expansion, and long-term value.
  • Identify upsell, cross-sell, and renewal opportunities within assigned accounts.
  • Conduct regular business reviews and strategic planning sessions with customers.
  • Maintain strong customer satisfaction and retention rates.

Requirements

• 3+ years of B2B sales experience, to include closing deals.
• Proven success in both new logo acquisition and account growth.
• Experience managing complex sales cycles with multiple stakeholders.
• Strong consultative selling, negotiation, and presentation skills.
• Demonstrated track record of achieving or exceeding quota.
• Excellent communication and relationship-building abilities.

Qualifications

• Experience selling enterprise software, SaaS, IT services, consulting, or ITSM solutions.
• Familiarity with CRM platforms such as Salesforce.
• Experience engaging with executive buyers including CIOs, CTOs, IT Directors, and business leaders.
• Bachelor's degree or equivalent professional experience.

Benefits

At Helix, you’ll solve hard problems, build smart solutions, and work with people who challenge and champion you. Your ideas will come to life, and your work will make a difference. We believe in trust, transparency, and grit. Whether you’re remote or in-office, you’ll find space to show up fully and contribute meaningfully. You won’t be boxed in—you’ll be backed up.