Growth Account Executive, Startups

About the role

As a Growth Account Executive, Startups at Anthropic, you'll manage a portfolio of startup customers and help them harness the transformative potential of safe, frontier AI. This role is designed for early-career sales professionals who thrive in fast-paced environments and are excited about building scalable engagement models. You'll leverage Claude and other tools to efficiently serve a large customer base while identifying high-potential accounts for growth. The ideal candidate will combine strong foundational sales skills with intellectual curiosity about AI and a passion for process improvement. You'll develop playbooks for scaled customer engagement that benefit the entire Growth AE organization, while building the skills to advance into more senior AE roles.

Responsibilities

• Manage a portfolio of ~80 startup accounts, maintaining high retention and identifying expansion opportunities
• Build and execute scalable engagement models using Claude and automation to efficiently serve a high-volume customer base
• Identify breakout accounts with high growth potential and ensure smooth transitions to expanded coverage when appropriate
• Develop and document best practices for scaled customer engagement that can be shared across the Growth AE organization
• Conduct streamlined account health checks and identify early warning signs of churn risk
• Partner with customers to understand their business models and product, advising them through their AI transformation, and gathering feedback to inform product development
• Collaborate with Applied AI and other cross-functional teams to support customer technical needs

Requirements

• Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience
• Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience
• 3-5 years of experience in sales, account management, customer success, or related roles
• Demonstrated ability to manage multiple priorities and a high volume of customer relationships simultaneously
• Strong communication skills with ability to build rapport quickly across various customer personas
• Analytical mindset with comfort using data to prioritize accounts and identify trends
• Enthusiasm for emerging technologies and genuine interest in AI
• A "roll up your sleeves" mentality and comfort operating in ambiguous, fast-changing environments
• Strong candidates may also have:
• Experience with consumption-based or usage-based pricing models