Account Executive, Startups (Grower)

About the Role

The Startups, Existing Business team is a consultative sales team responsible for the growth and retention of Stripe's largest and fastest-growing Startup customers. As an Account Executive, you'll drive product adoption, net new product sales, and client retention, while also owning contract renewals and leading commercial negotiations.

Responsibilities

• Own contract renewals and lead commercial negotiations to increase and retain existing customer revenue and Stripe market share.
• Develop and implement full sales cycle strategies for driving product adoption, net new product sales, and client retention at scale among existing Stripe customers.
• Solve complex client needs and work across product, sales, risk, and operations teams to improve our product.
• Own the full sales cycle from lead to close for startups and small and medium businesses.
• Generate your own leads through cold calling, blitzing, research, networking, and driving your territory.
• Ensure every potential Stripe user is happy with every interaction, regardless of deal size.
• Identify and understand users' pain points to propose Stripe solutions.
• Coordinate with internal teams to set up users for success.

Requirements

• 5+ years of experience in a client-facing sales role.
• Ability to understand complex technical ecosystems and build great relationships with technical customers.
• Ability to drive and close upsell opportunities for additional Stripe products in long-term, consultative engagements.
• Problem-solving ability to manage complex pricing and cost considerations.
• Experience managing projects with input from cross-functional teams.
• A knack for working well with a wide range of stakeholders, both internally and externally.
• Ability and motivation to operate in an ambiguous and fast-paced environment.
• Superior verbal and written communication skills.

Qualifications

• Prior experience in a sales and customer-facing role at a high-growth technology company (preferred).
• Experience with Excel and SQL, or a willingness to learn (preferred).

In-Office Expectations

Office-assigned Stripes in most locations are expected to spend at least 50% of their time in the local office or with users monthly. This may vary depending on role, team, and location. Some teams have greater in-office attendance requirements, which the hiring manager will discuss.

Pay

The annual US base salary range for this role is $190,600 - $285,800, including sales commissions/bonuses target and annual base salary. This range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on experience, qualifications, and location.

Benefits

• Equity
• Company bonus or sales commissions/bonuses
• 401(k) plan
• Medical, dental, and vision benefits
• Wellness stipends